Dairy Queen Grill & Chill

3.6
433 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable

Location

Dairy Queen Grill & Chill
650 W Church St, Lexington, TN
38351-1710, United States

Hours

Reviews

3.6
433 reviews
5 stars
184
4 stars
83
3 stars
63
2 stars
32
1 star
71

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported rude or unfriendly service, with several mentioning long wait times and incorrect orders.

Food Quality

Food quality was inconsistent, with complaints about cold, poorly prepared items, while some praised specific menu items like ice cream and chicken.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and floors.

Operational Issues

Customers frequently noted that the restaurant was closed during posted hours, leading to frustration.

Positive Experiences

Despite the negative feedback, some customers had positive experiences with friendly staff and enjoyed specific menu items.
  • TE
    Tim Edwards
    6 days ago
    4.0
    The ice cream?? Is good. Service was standing around. They didn't help each other.
  • PT
    phillip thomas
    Oct 21, 2025
    2.0
    Ice cream was fine but the lady at the register was very unfriendly. She kept talking to someone else in another language right after she would ask for my order and then kept doing that. Acted like she didn’t want my business. If I didn’t want a banana split so bad I would’ve went somewhere else. But I see lots of complaints about poor service. So I guess it’s not just me.
  • JL
    Jeannie Lacefield
    Oct 12, 2025
    1.0
    Ordered the 4 strip basket, got 3 strips that are dried out and cold and a handful of cold fries! Definitely not worth the $9
  • M1
    Matthew Warihay 1
    Sep 22, 2025
    5.0
    Fast excellent service
  • EB
    Earl B
    Jul 11, 2025
    1.0
    Didn't eat here because I wanted honey BBQ on the stops with the 7.00 meal . Well every dairy Queen I go to will do it for me. Some charge me for the sauce some don't. Loose money I guess. We all left and will not be back. Went to Zaxby's.

Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill in Lexington, TN offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQ Cakes as its specialties.

What are the opening hours of Dairy Queen Grill & Chill on weekdays and weekends?

The restaurant is open from 7:00 AM to 10:00 PM Monday through Saturday, and from 8:00 AM to 10:00 PM on Sundays.