McDonald's

3.1
1432 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
141 N Ellington Pky, Lewisburg, TN
37091, United States

Hours

Reviews

3.1
1,432 reviews
5 stars
416
4 stars
241
3 stars
236
2 stars
147
1 star
392

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times in both the drive-thru and inside the restaurant, often exceeding 20-30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor handling of mobile app orders.

Staff Behavior

Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior from employees.

Cleanliness

While some customers noted cleanliness in the dining area, others reported unsanitary conditions and poorly maintained facilities.

Management Issues

Numerous reviews pointed to poor management practices, including staff being untrained, lack of leadership, and overall disorganization.
  • GH
    Gabrielle Harden
    1 day ago
    1.0
    People just standing around talking nobody was in line and we was still was. made to pull up and had to wait 15 min
  • KK
    Katie
    4 days ago
    1.0
    Disgusting!! My child’s happy meal was not only incorrect the apples were moldy! I will never return to this location. Luckily I don’t just hand the box to my 3 year old, I saw the apples before I gave it to her. I am appalled! I threw the rest of the food away. Hope we don’t get sick.
  • TR
    Trent Richardson
    Dec 30, 2025
    3.0
    Got my order wrong, gave me someone else's order when I pulled to second window I gave it back and said this aint mine she took it and threw it in front of her grab my food and shoved it out the drive thru window not so friendly face either. The service was not good
  • AS
    Aaron Spivey
    Dec 23, 2025
    1.0
    There shake and hot chocolate machine is always down because there to lazy to clean it at night. Every day after work I always try. Frustrating. You all want 19 a hr but can't clean a machine for customers. Crazy how much money they lose around 7pm.
  • AA
    Amanda Allmon
    Dec 22, 2025
    1.0
    Tonight I went there through the drive thru. The lady at the second window was so overwhelmed that she almost dropped my drink handing it to me because the lid popped off. I ordered 2 hot fudge sundae with extra hot fudge she couldn't get anyone to help her so when she made them she barely put any hot fudge on them when I paid extra. Something seriously needs to be done in this place.

Frequently Asked Questions About McDonald's

What are the regular indoor dining hours at McDonald's at 141 N Ellington Pkwy, Lewisburg, TN?

The indoor dining hours are from 5:00 AM to 11:00 PM every day of the week.

When is the drive-through service available at this McDonald's location?

The drive-through is open daily from 4:30 AM to 1:00 AM the following day.