Wendy's

3.6
930 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
874 Us-321, Lenoir City, TN
37771, United States

Hours

Reviews

3.6
930 reviews
5 stars
355
4 stars
217
3 stars
135
2 stars
66
1 star
157

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed their meals while others reported cold, overcooked, or incorrect orders.

Service Issues

Frequent complaints about slow service, incorrect orders, and unprofessional staff behavior.

Cleanliness

Concerns about cleanliness in the dining area and kitchen, with reports of dirty floors and tables.

Drive-Thru Experience

Drive-thru service is often slow, with multiple customers experiencing long wait times and order inaccuracies.

Positive Staff Interactions

Some customers praised friendly and helpful staff, particularly during late-night visits.
  • MK
    mary kilpatrick
    Nov 11, 2025
    5.0
    Hot fast and fresh and friendly
  • JJ
    Josh
    Nov 10, 2025
    1.0
    I want the sweet and sour sauce back. Whole reason I came here. It's my favorite sauce, and now it's gone. Why can't we have both that and the sweet chili? I guess screw the people that don't always want spicy sauces. Wendy's sweet and sour was legendary like BK BBQ, McDonald's ranch, Zaxby's Zax Sauce, or Chick-fil-A sauce & Polynesian. This is like sacrificing first born in order to raise the new one. Stupid. This sauce was part of the Wendy's identity. In fact, bring it back in the round cup. Man, every fast food restaurant in 2025 is just determined to take all my favorite food items away. Covid was the worst price hike and item cut excuse ever, and things have been going downhill for food since. Start listening instead of letting the marketing team try whatever they want. Someone show this to corporate. Someone there has their own head stuck where the sun doesn't shine, because this might be the dumbest decision Y'all have ever made.
  • LR
    Lydia Roberts
    Oct 21, 2025
    1.0
    Got a burnt sausage, couldn't even eat it.
  • RL
    RN Longdon
    Sep 29, 2025
    5.0
    Great service, good food
  • IC
    Ike Costner
    Aug 26, 2025
    1.0
    Just went to the drive-through and sat there for a while and no one ever came on the speaker so I left this was at 9:05 AM on 26 August

Frequently Asked Questions About Wendy's

Is 874 Us-321 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.