Subway

4.0
244 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Lenoir City Subway® Restaurant at 502 Highway 321 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
502 Highway 321, Lenoir City, TN
37771, United States

Hours

Reviews

4.0
244 reviews
5 stars
131
4 stars
48
3 stars
25
2 stars
9
1 star
31

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly and efficient staff, while others report rude behavior and poor service.

Cleanliness

The location is often noted for being clean and well-organized, although some customers have reported unsanitary conditions.

Food Quality

While many customers enjoy the fresh ingredients and well-made sandwiches, there are complaints about inconsistent food quality and incorrect orders.

Management Issues

Several reviews mention problems with management, particularly regarding employee treatment and service consistency.

Customer Loyalty

Despite mixed experiences, many customers express loyalty to this location due to positive interactions with staff and overall satisfaction.
  • BC
    Bryson Clapp
    Oct 6, 2025
    5.0
    I haven't been to a subway in years but decided to try again at this location. To start off Everything was clean, neat, and organized! The gentleman and woman working the register was super kind, quick and clean, seemed very professional. Will be back!
  • ML
    Mike Lizotte
    Sep 8, 2025
    5.0
    Rare to get good customer service anymore.
  • TB
    The Box
    Jul 25, 2025
    1.0
    Worst exp I’ve had in a long time. Those 3 girls will sit behind the counter eating and talking, making their own sandwiches, while customers sit and wait while their conversation ends. Horrible service. They should all be fired for how they treat customers.
  • NR
    N R
    Jun 30, 2025
    1.0
    I just left this Subway and it is a disgusting and pathetic joke! I ordered a footlong nachos and it was a snack size bag of nachos (see picture). It would not fill up the stomach of a 2 year old child! I also ordered a footlong philly steak and cheese. The meat was less than what the 6 inch subs use to have. You could literally count how many pieces of steak was on it. And the lettuce was soured. Corporate and the health department need to step in and shut it down. I will never be back!
  • JH
    Jana Hackworth
    May 30, 2025
    5.0
    Our favorite Subway by far. Ingredients are always fresh, the staff is friendly, and the process is quick and easy.

Frequently Asked Questions About Subway

What are the operating hours of the Subway restaurant at 502 Highway 321, Lenoir City?

The Subway restaurant is open daily from 9:00 AM to 10:00 PM.

What meal options are available at the Subway on Highway 321?

They serve breakfast, lunch, and dinner featuring Footlongs, 6-inch sandwiches, wraps, and salads with fresh-cut veggies and toppings.