Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Lenoir City, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1000 E. Broadway for the ultimate SONIC experience!
Location
Hours
Reviews
3.6
1,541 reviews
5 stars
631
4 stars
357
3 stars
186
2 stars
100
1 star
267
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely slow service, with many waiting over 20 minutes for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Staff Attitude
Feedback indicated that staff members often displayed rudeness or a lack of urgency, contributing to a negative experience.
Food Quality
Several customers noted that food was often cold, overcooked, or not prepared as requested, impacting overall satisfaction.
Management Issues
Many reviews pointed to poor management and staffing problems, suggesting a need for better oversight and employee training.
- JPJennifer PritchardJan 3, 20265.0I've never had any issues at this Sonic. Friendly staff, you don't have to wait long for your order and I've never had any quality issues.
- AAAlexJan 2, 20261.0It took 30+ minutes to pick up an order and I just sat there sitting there and waiting, with multiple other cars being ignored at the kiosks as well. Could see a worker going outside and just talking with someone at a car. They finally answered after 30 minutes, just to tell me the order I was picking up had already been received. The order was never made/received, and I had to waste 30 minutes just to talk to someone when it was barely busy. It was so long and worthless it wasn’t even worth trying to fix it. I would’ve spent that time doing anything else.
- TFTom FedescoDec 24, 20255.0The person brining the food to us was absolutely wonderful. Food was ok. Onion rings were sweet. I will return
- JDJohn DoeDec 21, 20252.0While the burger tasted good. The strawberrylimeade was terrible. It was the worst ive ever had from any sonic location.
- DPDeb PottsDec 17, 20255.0the Route 44 Diet Cherry Limeade has been my favorite for years!