Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
2,108 reviews
5 stars
804
4 stars
468
3 stars
410
2 stars
140
1 star
286
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, particularly during busy hours, leading to negative experiences.
Order Accuracy
Frequent complaints about incorrect orders and missing items, with several customers expressing frustration over repeated mistakes.
Cleanliness
While some customers noted cleanliness in certain areas, others reported filthy conditions, particularly in the dining area and restrooms.
Food Quality
Mixed reviews on food quality; some praised fresh and tasty meals, while others encountered cold or poorly prepared food.
Service Speed
Inconsistent service speed reported, with some customers experiencing long wait times, especially during peak hours.
- TSTabby Shii4 days ago4.0This location is usually spot on with orders, but I guess tonight was a bad night for them. I ordered a $5 meal deal and was supposed to get chicken nuggets, I received a container full of tartar sauce lol (didn't order fish).
- GSGiabella SextonNov 8, 20251.0The manager is so rude to her workers, the woman working the front was an older lady and she rung something up wrong which it was our fault and we told the manager that and she still proceeded to berate the woman right in front of her. anyways it ruined my meal i had to go to the bathroom to calm down anyways don’t go here unless it’s to tell the lady at the front she’s doing a great job because she is.
- SBSLT BBNov 8, 20254.0Fast friendly service, but the food wasn't fresh and the fries were cold.
- CHChrista HNov 4, 20255.0Go by there once a month when we go to see my mom. The place is always clean, food is cooked to order so no old food served, and everyone is friendly. The manager there is A+, she runs that place so well!
- RDRjay DeeOct 30, 20251.0Food is your average considering. Purposeful wrong items with order. Rush over customer service. Very rude young lady. Lost a customer for this location. Maybe work on people skills 👋✌️ ugh, literally can't eat my food after reading reviews 🤢
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Lenoir City, TN?
McDonald's in Lenoir City is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, the McDonald's drive-thru is open 24/7.
What hours is McDonald's delivery service available?
Delivery is available daily from 5:00 AM to 2:00 AM.
Can I order food online or via an app from this McDonald's?
Yes, you can order through the McDonald's app available on iOS and Android, or via their online ordering links.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's provide WiFi and mobile offers?
Yes, this location offers WiFi, mobile ordering, and mobile offers.
Where is this McDonald's located?
It is located at 9155 Hwy 321 North, Lenoir City, TN 37771, USA.
What are some nearby attractions to this McDonald's?
Nearby attractions include Tva’s Melton Hill Dam & Lake, Melton Hill Dam Recreation Area, and the Great Smokey Mountains—ideal spots to visit before or after your meal.
Are there other food options near this McDonald's?
Yes, nearby food options include another McDonald's location and Subway, a sandwich restaurant.
What services are available nearby that may be useful for travelers visiting McDonald's?
Nearby services include Love's Travel Stop and CAT Scale for gas and truck services, plus Love's Truck Care for repairs.