Arby's

4.0
1170 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
417 Highway 321 N, Lenoir City, TN
37771, United States

Hours

Reviews

4.0
1,170 reviews
5 stars
560
4 stars
314
3 stars
154
2 stars
58
1 star
84

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, long wait times, and unprofessional behavior from staff and management.

Food Quality

There were mixed reviews on food quality, with some customers praising it while others complained about cold or poorly prepared items.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and restrooms.

Friendly Staff

Despite the issues, some customers highlighted friendly and helpful staff members who provided good service.
  • JD
    John D
    Jan 4, 2026
    3.0
    Their soda machine produces carbonated water so bad that you just can not drink it. Go inside to order and check your soft drink before leaving.
  • JL
    Jaycie Letner
    Dec 31, 2025
    4.0
    Wonderful
  • NJ
    Nate Jackson
    Dec 15, 2025
    1.0
    I used to eat here a lot, but their service has plummeted. I will never come back. I easily spent $70 a month at this location.
  • MI
    Michael Isbill
    Nov 29, 2025
    5.0
    The staff here are so friendly.
  • GW
    Greg Watt
    Nov 2, 2025
    1.0
    If ww could give a 0 stars we would. 4 kids working this small shop and we still couldn't get our food. We just got our money back and left.