All great fried chicken recipe comes from the South. The roots of Roost go deep, starting with a special recipe born in South Carolina, and making its way to your home … to your Roost. At Raise the Roost, we’ve raised the standards of what good chicken should be, raised the bar for the type of meal that can be affordable for your family, and all with that same special fried chicken recipe we’ve raised here in the Deep South.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.