Whataburger

3.9
1468 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Whataburger
630 S CUMBERLAND ST, LEBANON, TN
37087, United States

Hours

Reviews

3.9
1,468 reviews
5 stars
772
4 stars
279
3 stars
136
2 stars
103
1 star
178

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, with many experiences involving long wait times and poor customer interaction.

Food Quality

The quality of food was inconsistent, with several complaints about cold, poorly prepared items, while some customers praised specific menu items.

Cleanliness

Multiple reviews highlighted issues with cleanliness in the dining area and restrooms, affecting the overall dining experience.

Order Accuracy

Numerous customers experienced issues with incorrect orders, missing items, and poor handling of complaints regarding their orders.

Staff Attitude

Feedback indicated a mix of friendly and rude service, with some customers noting positive interactions while others reported unhelpful or dismissive staff.
  • JT
    Jerry Turner
    Nov 14, 2025
    5.0
    What a burger it was so good.
  • BC
    Barbara Cannon
    Nov 13, 2025
    5.0
    It was ok they make their burgers like what my husband like
  • RS
    Rob Schmidt
    Oct 24, 2025
    2.0
    We had stopped here on our way through to Nashville several months ago shortly after they had opened and the food/service was really good. On our way through again we decided to have Whataburger again and this location was easiest for us to stop at. The order taker was rude and not at all polite, friendly or helpful. That by itself isn’t a deal breaker- everyone can have a bad day. But the food was nearly inedible. Flavorless, except for the onion rings which were burnt. The burgers were cold and the drinks were off. I just dumped out my iced tea it was so bad. And be both could only eat half of our burger it was so bad. We will be passing this location by next time we’re on our way through to/from Nashville.
  • JB
    Josh Beattie
    Oct 17, 2025
    1.0
    Ordered a delivery order through the official app from this store. Order arrived missing half of the items. Brought order back to the store for a refund and they won't refund and say you have to call the 1800 number. I called the 1800 number twice over the last 2 weeks and still haven't gotten a refund. The crew and management at this store are not helpful and can't resolve the issue.
  • JF
    Jennifer Flowers
    Oct 15, 2025
    5.0
    Not as good as a Texas Whataburger. I've stopped at this location a few times on way back from a game in Knoxville and the food is edible but not great. The burgers never seem hot or fresh and everything seems thrown together. Typically order through app and when they bring it out no hi, thank you or anything. Just hand it off and gone. In Texas I'll go to WB but definitely not this location in TN.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Lebanon, TN?

Whataburger is open 24 hours a day, 7 days a week in Lebanon, TN.

Where is Whataburger located in Lebanon, Tennessee?

Whataburger is located at 630 S Cumberland St, Lebanon, TN 37087, USA.