Whataburger

3.9
1493 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Whataburger
630 S CUMBERLAND ST, LEBANON, TN
37087, United States

Hours

Reviews

3.9
1,493 reviews
5 stars
780
4 stars
283
3 stars
141
2 stars
105
1 star
184

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with many experiencing cold or poorly prepared items, while others praised the taste of specific burgers.

Service Speed

Numerous reviews highlighted slow service, both in the drive-thru and dine-in, with some customers waiting excessively for their orders.

Cleanliness

Feedback indicated issues with cleanliness, particularly in the dining area and restrooms, although some customers noted positive experiences regarding cleanliness.

Customer Service

Mixed reviews on customer service, with some praising friendly staff while others reported rude or inattentive service.
  • JF
    Jared Fisher
    Jan 4, 2026
    5.0
    I had never had a whataburger before. Got the Monterey jack burger it was phenomenal with a prickly pear refresher as a drink whic was also amazing. Pleasantly surprised by the fries. Definitely get the jalapeño ranch to dip in its worth the dollar!!!!
  • BH
    Baby Hoss
    Dec 24, 2025
    2.0
    When I got my food it was cold, the drinks where in the wrong drink cup and over all it all was cold and the ranch dressing wasn’t any count and I’m very disappointed in this place it was one of my go to places
  • CB
    Clay burris
    Dec 21, 2025
    1.0
    I am not one to leave reviews, but this place was so nasty, on top of that they made my burger wrong told me they was going to remake it and I never got it… Don’t waste your time here. My visit was on 12/20/25 at 10PM.
  • NR
    Nelson Rodriguez
    Dec 20, 2025
    2.0
    This is a new restaurant and it looks like this employees weren't train on how to make whataburgers correctly, or manager doesnt care either way. The Floors were dirty. When we walked in there were maybe 2 customers inside. Shortly after a family of like 12 walked in and the restaurant looks full as it should. The Food done incorrectly I ordered a jalapeño & cheese burger add jalapeño monterrey jack cheese. Well no Monterrey Jack cheese. My son is law order something with bacon and no bacon. My daughter pull a thing small hair from the fries, oh and fries were cold. Anyways the reason why is so difficult to go out and eat. The walls and ceilings look clean. Restrooms NOT clean
  • P
    『sds 』 Pérez
    Dec 15, 2025
    1.0
    Well, I placed my order and according to it, it was supposed to be ready between 6:05–6:15 pm. I arrived at 6:40 pm, asked about my order, and was completely ignored. About 10 minutes passed, I asked again, and they just told me to wait. My order finally came out, but even though I placed it at 5:40 pm and arrived at the location at 6:40 pm, my order should have already been more than ready — but it wasn’t. I had to wait an extra 20 minutes to get my food. This was my first time ordering from this place, and I honestly think it will be the last. Very poor organization and communication.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Lebanon, TN?

Whataburger is open 24 hours a day, 7 days a week in Lebanon, TN.

Where is Whataburger located in Lebanon, Tennessee?

Whataburger is located at 630 S Cumberland St, Lebanon, TN 37087, USA.