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Whataburger

3.9
(1485 reviews)

Business Details

630 S CUMBERLAND ST, LEBANON, TN
37087, United States
(615) 257-1736
http://www.whataburger.com/

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Whataburger
630 S CUMBERLAND ST, LEBANON, TN
37087, United States

Hours

Reviews

3.9
1,485 reviews
5 stars
773
4 stars
280
3 stars
139
2 stars
105
1 star
188

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, with long wait times in both drive-thru and dine-in experiences.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor attention to detail.

Food Quality

Feedback on food quality was mixed, with some praising specific items while others complained about cold, stale, or poorly prepared food.

Staff Attitude

While some customers noted friendly and helpful staff, others experienced rudeness and lack of professionalism.

Cleanliness

Several reviews mentioned cleanliness issues in the dining area and restrooms, impacting the overall dining experience.
  • RM
    Rob Morris
    6 days ago
    5.0
    Love this place!
  • AM
    Ashley Mayberry
    Feb 8, 2026
    1.0
    Went here on February the 6th my entire order was completely wrong when got back to work with the orders called the storee multiple times and noone answered for almost a hour. Finally reached soneone they said they was the manager and was going to refund the money back to my card and they never did I paid almost 40 dollars for nothing
  • MM
    Maggie May
    Feb 5, 2026
    5.0
    It was our first time trying and WOW all around! The store was super clean and the service was amazing, food was so fresh and all around a great experience!!!! Thank you!
  • HH
    Heather Hall
    Feb 2, 2026
    5.0
    This location has great staff. Always friendly, Vanessa and Shalom were great tonight. Paid close attention to my order, confirmed multiple times what I was asking for and were so polite and friendly. Very much appreciated.
  • JW
    Jacob Wafler
    Feb 1, 2026
    5.0
    O.M.G The manager seriously made my birthday so special. She made me my favorite chicken biscuit with honey mmmmhmmm after I drove 350 miles to eat at a whataburger since there is none in kokomo indiana yet. Thank you so much you made my birthday very special and I know you didn't have to make me one since it wasn't breakfast time. But I truly do appreciate it we need more people in this world like you!!!!

Brand Certified Facts from Whataburger

Whataburger partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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