Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.0
1,148 reviews
5 stars
559
4 stars
285
3 stars
154
2 stars
71
1 star
79
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and incorrect orders.
Food Quality
While some customers praised the food, many noted issues with cold or poorly prepared items.
Speed of Service
There were mixed reviews on service speed, with some praising quick service while others experienced long waits.
Cleanliness
The restaurant was generally noted as clean, but some customers mentioned issues with trash and unsanitary conditions.
Customer Experience
Overall, customer experiences varied widely, with some enjoying their visits while others expressed significant dissatisfaction.
- ZWZ Walls1 day ago2.0Ordered Jr. Bacon Cheeseburger extra mayo, got a hard top bun, no extra mayo and a cold over cooked burger patty with a scrap of bacon. Ordered 2 Double Stacks, add mayo, got 2 overccoked patties on both burgers with only mayo. Mine was at least edible, my husband's was not. It was thrown away. The patties on all 3 burgers were barely fit for the chili, but at least in the chili they'd had some moisture. Who ever was on the grill between 915 and 10 pm needs to be retrained because they're trifling and lazy. My question is would you have eaten what you served me?!?!?!
- STStacia ThomasNov 13, 20251.0I stopped here for dinner and was highly disappointed. The first thing was the cashier wasn't listening to me when I was placing my order. I said that I wanted a mango pineapple lemonade with my order and the cashier heard strawberry lemonade. The second thing was when I got my food the fries were hard/cold and not fresh. After I left to go home and started eating the nuggets. They were like gummies. Very mushy and disgusting. My appetite is ruined!! The manager Never apologized or acknowledged me at all for the inconvenience. She so rude. I did receive a refund. The is the second time I've had a bad experience here with the same manager. Working with the public is not a good job for her because she doesn't like to communicate with people who choose to spend their money at this location. I am and amongst others are the reason you even have a job. The first time I ever came here when I ordered my food the hamburger bun with pieces together because it was ripped apart. The hamburger was made very sloppy. I threw up in the drive thru tonight because of the gummy texture chicken nuggets. I don't think the nuggets were done all the way. Please spend your money elsewhere.
- WTW Blu (ThomasSevens)Nov 11, 20252.0Waited 15 minutes for an untoasted english muffin breakfast sandwich. There was plenty of staff and minimal business.
- SRStephen RobinsonSep 19, 20253.0Usual fast food with usual dismissive service.
- JCJoseph ClarkSep 8, 20251.0Drive thru women in the morning are awful. Impatient, rude speak with hatred. Wouldn't recommend to anyone
Frequently Asked Questions About Wendy's
Is #642 N. Lebanon Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Lebanon, TN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Lebanon, TN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (615) 547-4391.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does #642 N. Lebanon Wendy’s serve breakfast?
Yes, this Wendy’s location in Lebanon, TN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the Wendy's drive-thru at 1445 1/2 West Main St, Lebanon, TN?
The drive-thru at this Wendy's location is open daily from 6:00 AM to midnight.
Does this Wendy's location offer delivery and takeout options?
Yes, this Wendy's offers delivery and takeout services. You can order via their app or the website order.wendys.com.
Is breakfast available at the Wendy's on West Main St in Lebanon?
Yes, breakfast is served at this Wendy's location with options like breakfast combos, croissant and biscuit sandwiches, coffee, and sides.
What payment options are accepted at Wendy's in Lebanon, TN?
They accept American Express, Cash, Discover, Mastercard, and Visa as payment options.
How can I provide feedback or contact the Wendy's at 1445 1/2 West Main St?
You can contact them directly at (615) 547-4391, use the Customer Care live chat on their Contact page, call 888-624-8140, or fill out their Customer Satisfaction Survey online.
Where can I find menu prices and nutrition information for this Wendy's?
Menu pricing and nutrition details are available on order.wendys.com and the Wendy's mobile app. Nutrition info can be viewed per item and updated with customizations; posters are also available in-restaurant.
Are there any nearby places I can visit along with Wendy's at West Main St?
Nearby you can visit Refresh Style Lounge & Day Spa, Bellagio Salon & Spa, and Firehouse Subs, offering options for beauty services and additional dining choices.
Can I find other fast food restaurants near Wendy's at 1445 1/2 West Main St?
Yes, there are other fast food spots nearby including McDonald's, Arby's, and Tropical Smoothie Cafe, providing a variety of meal options around Wendy's.
What nearby retail and service locations are close to this Wendy's?
Close to Wendy's are retail and service spots like Aaron's electronics and rental services, Verizon mobile phone store, and Kmart department store.
Is there a convenient way to order Wendy's food via a mobile app?
Yes, you can order Wendy's through their official mobile app, which is available on the Apple App Store.