Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer experiences with service quality are mixed, with some praising friendly staff while others report rude or dismissive behavior.
Food Quality
Food quality is inconsistent; while many customers enjoy fresh and hot meals, others report receiving cold or poorly prepared items.
Order Accuracy
There are frequent complaints about incorrect orders, with customers noting that their requests are often not followed.
Cleanliness
The restaurant is generally noted for being clean, although some reviews mention issues with trash and cleanliness in specific areas.
Value
Customers appreciate the value offered, particularly with combo meals and promotions, but some feel the quality does not justify the price.
KL
Keith Law
3 days ago
2.0
Had a horrible experience at Wendy's. 30 minutes in line to get my order. The drive thru service was a disaster. The fries were cold the burgers did not taste fresh but the frosty was good. Will not be back anytime soon.
JH
James haughton
Feb 24, 2026
5.0
Buger was fresh and hot along with the deals the have going on
RF
Roger Ferrell
Feb 20, 2026
4.0
2/20/2026, friday, no fish sandwich on menu but advertised they did, at lebanon, TN west main
GH
Glenn H
Feb 10, 2026
4.0
Always good. Wendy's comes through when needed.
WJ
William Joseph
Jan 16, 2026
4.0
Went today with my gf and honestly despite hearing bad about it, it was a good place. friendly workers and the area was surprisingly clean for a fast food place. The only thing that concerned me was the way I saw some worker talking to what looked like either a young man about 18 or 16. Idk if it was a joke or not but i guess the kid bumped into him or something and he said something about the second time there’s going to be a problem. Honestly couldn’t tell if they were joking so don’t take my word for gospel. But 10/10 place just insane they let people talk to what looks like minors that way. Again couldn’t exactly hear or see so don’t take my word for gospel. Other then that the food is fresh service is great and despite some minor things, I would totally recommend trying this place
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the Wendy's drive-thru at 1445 1/2 West Main St, Lebanon, TN?
The drive-thru at this Wendy's location is open daily from 6:00 AM to midnight.
Does this Wendy's location offer delivery and takeout options?
Yes, this Wendy's offers delivery and takeout services. You can order via their app or the website order.wendys.com.
Is breakfast available at the Wendy's on West Main St in Lebanon?
Yes, breakfast is served at this Wendy's location with options like breakfast combos, croissant and biscuit sandwiches, coffee, and sides.
What payment options are accepted at Wendy's in Lebanon, TN?
They accept American Express, Cash, Discover, Mastercard, and Visa as payment options.
How can I provide feedback or contact the Wendy's at 1445 1/2 West Main St?
You can contact them directly at (615) 547-4391, use the Customer Care live chat on their Contact page, call 888-624-8140, or fill out their Customer Satisfaction Survey online.
Where can I find menu prices and nutrition information for this Wendy's?
Menu pricing and nutrition details are available on order.wendys.com and the Wendy's mobile app. Nutrition info can be viewed per item and updated with customizations; posters are also available in-restaurant.
Are there any nearby places I can visit along with Wendy's at West Main St?
Nearby you can visit Refresh Style Lounge & Day Spa, Bellagio Salon & Spa, and Firehouse Subs, offering options for beauty services and additional dining choices.
Can I find other fast food restaurants near Wendy's at 1445 1/2 West Main St?
Yes, there are other fast food spots nearby including McDonald's, Arby's, and Tropical Smoothie Cafe, providing a variety of meal options around Wendy's.
What nearby retail and service locations are close to this Wendy's?
Close to Wendy's are retail and service spots like Aaron's electronics and rental services, Verizon mobile phone store, and Kmart department store.
Is there a convenient way to order Wendy's food via a mobile app?
Yes, you can order Wendy's through their official mobile app, which is available on the Apple App Store.
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