Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported a mix of friendly service and rude interactions, with some praising staff while others experienced issues with management.
Food Quality
There were numerous complaints about food being cold, old, or incorrect, but some customers also praised the freshness and taste of their meals.
Cleanliness
The restaurant was frequently noted for its cleanliness, with many customers appreciating the clean dining area and restrooms.
Order Accuracy
Several reviews highlighted issues with missing items or incorrect orders, indicating a need for improvement in order accuracy.
YH
Yvina Hernandez
Dec 20, 2025
4.0
Wendy’s is good and when food is done on the spot even better. But this new memorial location is always missing an item of my order, something that makes the trip longer and if they don’t want to just hand you your missing item without checking your receipt you might be there a while
DH
Derrick Holt
Dec 19, 2025
2.0
usually good service but this time found a hair in my burger which killed my meal
CR
Cynthia Rogers
Dec 3, 2025
4.0
Very friendly employees and management. Very nice seeing employees working so cohesively I felt peace and a good working relationship. The store is always clean. The only reason I gave 4 stars is because The last 3 times I have ordered chili it's been luke warm. I called the 1st time and told the manager who did offer to replace it if I wanted to come back but I had already driven 20 minutes back home. However, I highly recommend this location for a quick bite to eat.
CC
Customer
Nov 25, 2025
1.0
Spoke with the manager in Mt. Juliet to inquire about if the beef patties are 100% beef and can I order them to be grilled without seed oils. She refused to answer my questions and said I had to go to their website to find out the answers. If her goal was to lose customers, then she succeeded!