Wendy's

3.9
1672 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
807 S. Cumberland_Street, Lebanon, TN
37087, United States

Hours

Reviews

3.9
1,672 reviews
5 stars
766
4 stars
433
3 stars
224
2 stars
97
1 star
152

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service quality; some praised friendly staff while others reported rude or unprofessional behavior.

Food Quality

Inconsistent food quality; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared items.

Cleanliness

Generally positive remarks about cleanliness, with some customers noting clean dining areas and bathrooms.

Order Accuracy

Frequent issues with order accuracy, including missing items and incorrect orders.

Speed of Service

Service speed varied significantly; some customers experienced long wait times, while others received their orders quickly.
  • CK
    Casey Kerber
    Nov 10, 2025
    1.0
    Went through the drive when paying for my food lady at the widow said I could have came in you saw me smoking and had a rude attitude. I was completely through of Guard by the unprofessionalism. Extremely disappointed
  • PL
    Patricia Love
    Nov 9, 2025
    1.0
    Hamburger was very old and tea was sour
  • MO
    Mary Lynn St. Ores
    Oct 30, 2025
    5.0
    They make good salads.They had a place to charge my phone.
  • CD
    connie duffer
    Oct 15, 2025
    1.0
    Ordered a two burgers two chilli fries and two drinks and one fry which was a appropriate $27.00 we wanted tea but completely out then there was no sprite . Hamburger came out cold and hard not made fresh at all . Fry’s were warm only . The chilli was good . The server didn’t want to give but two packs of crackers and had to ask for hot sauce twice but only gave two and we had to ask for more . We had to continue to repeat ourselves not sure if he was listening to his ear phones or what . And no he was not doing drive through . Very disappointed. Want be returning here.
  • LM
    Lisa Moore
    Oct 9, 2025
    5.0
    Great service at the Wendy’s drive-thru in Lebanon, TN! The staff was super friendly and fast, and my order was perfect — hot, fresh, and exactly right. The person at the window was so polite and made sure I had everything before I left. You can tell they really care about their customers. Great job, Wendy’s team!

Frequently Asked Questions About Wendy's

Is #615 Lebanon Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.