Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1672 West Main St. in Lebanon. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Many customers reported issues with incorrect orders, missing items, and poorly prepared food.
Customer Service
Service quality varied significantly; some customers praised friendly staff while others experienced rudeness and poor communication.
Food Quality
Food freshness and quality were inconsistent, with complaints about stale ingredients and poorly assembled items.
Wait Times
Customers frequently noted long wait times, both in-store and at the drive-thru, impacting overall satisfaction.
Cleanliness
Several reviews mentioned cleanliness issues within the restaurant, including dirty tables and overflowing trash.
CN
Courtney Noble
Dec 29, 2025
1.0
Gave manager chance to know that the sauce all over my burrito and more on outside than inside when unwraped luckily i eat in the parking lot on lunch not while driving… but unacceptable esp when it looked like someone punched it while going in the bag get it together and do better
DK
Dakota Kinnaird
Dec 22, 2025
1.0
Went by tonight on my lunch break and didn't get a single item that I ordered. Got about $10 worth of food for the $20 I spent. Not a big deal if they would answer the phone so I could arrange to replace on my next break or another night but the phone just gives a busy signal everytime I call.
LE
Landen Engles
Dec 21, 2025
5.0
Devin had my mobile order ready in a flash. W Taco Bell.
WG
Will Gamache
Dec 7, 2025
3.0
Stopped in for dinner with my son. Prices are good for the most part, selection isn't too bad, the store is a bit dated and uncomfortable. The people were awesome! Top notch service. My son's meal was wrong, they fixed it free of charge. Not the worst place to eat, but not the best either.
TL
Tony LaGuardia
Nov 26, 2025
1.0
You can't deny that Taco Bell serves good food that adds flavor to your appetite. However, the establishment at 1672 West Main Street, Lebanon, TN has absolutely HORRIBLE customer service. The Taco Bell app is worthless when you set a time of 5:30pm to pick up your food and at 5:45pm, they finally have it ready. About 5 minutes of that time is standing at the counter with no one acknowledging you. Not a single, "I'll be right with you." One person looked at me then turned to the other employees and asked, "who is supposed to be at the counter?" Someone replied with, "you." So, he waddles over to the counter, starts logging into the system and still doesn't acknowledge a paying customer. I could have saved him time if he asked how he could help because I would have told him I was there to pick up a prepaid order. None of the employees at this location are worth the money to work there. Complete and total staffing failure. This experience has happened more than once. I just finally got fed up enough to leave my first bad review on Google.
What are the operating hours for Taco Bell at 1672 West Main St., Lebanon?
Taco Bell at 1672 West Main St., Lebanon is open from 9:00 AM to 2:00 AM Monday through Wednesday and Sunday, and from 9:00 AM to 3:00 AM Thursday through Saturday.
Does this Taco Bell location offer drive-through service?
Yes, Taco Bell at this location has a drive-through service available during its operating hours.
Can I order food online or through an app for pickup or delivery at this Taco Bell?
Yes, you can order ahead online or via the mobile app for pickup or delivery from this Taco Bell.
What types of payment does this Taco Bell accept?
This Taco Bell accepts American Express, cash, Discover, MasterCard, and Visa payment options.
Does Taco Bell at 1672 West Main St. accommodate vegetarians?
Yes, this location serves vegetarian menu options.
Are there facilities for families and children at this Taco Bell?
Yes, the Taco Bell welcomes families and children and provides seating and restroom facilities.
What are some nearby medical centers or hospitals close to Taco Bell at 1672 West Main St.?
Nearby medical centers include Vanderbilt Bill Wilkerson Center Lebanon, Vanderbilt Heart Lebanon, and Vanderbilt Eye Institute Lebanon, all within the vicinity of this Taco Bell.
Are there other food options near this Taco Bell location?
Nearby food options include Laredo Taco Company and Raise the Roost chicken restaurant, offering different dining experiences close to Taco Bell.
How can nearby services like 7-Eleven or Western Union benefit customers visiting Taco Bell?
Customers can conveniently visit nearby 7-Eleven for quick convenience items and Western Union for money transfer services when visiting Taco Bell.
What are some nearby automotive services near Taco Bell at 1672 West Main St.?
Nearby automotive services include Bates Ford car dealership and Pugh's Five Star Tire & Service for repairs and tire needs.