Taco Bell

3.8
1581 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 823 S. Cumberland Street in Lebanon. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
823 S. Cumberland Street, Lebanon, TN
37087, United States

Hours

Reviews

3.8
1,581 reviews
5 stars
678
4 stars
389
3 stars
234
2 stars
88
1 star
192

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported slow service, rude staff, and frequent order mistakes.

Food Quality

Many reviews mentioned cold or stale food, with several customers receiving incorrect items.

Cleanliness

Several customers noted cleanliness issues in the dining area and with food preparation.

Customer Experience

While some customers praised friendly service, many expressed frustration with the overall experience and management.
  • CC
    Cerberus314
    4 days ago
    1.0
    this absolutely laughable!! The new menu items the dippers 5.49 for this junk, it's gotta be harder to make. It's so small and why would I order this with the other menu items about the same price in the picture is absolutely misleading. Looks like 2 skinny burritos that you can dip not too thumb size burritos That you could lose, shrinkflation At its finest people.
  • VV
    Valerie
    Dec 29, 2025
    4.0
    My daughter and I visited the area for the night and stopped at Taco Bell. Food was fine. Service was kind of slow and the girl who waited on us wasn't particularly friendly.
  • CC
    Caleb
    Dec 20, 2025
    1.0
    This is by far the most unprofessional and inadequate Taco Bell iv ever been to. Instead of consistently getting order correct, they consistently get orders wrong and always forget something. God forbid you ask for no sour cream or customize your order because they act like you’re asking the biggest task in the world. Let’s not forget to mention that the food is NEVER hot, not even warm, Visit after visit it’s been a constant issue with something missing or incorrect in the order. They assume customers won’t drive the 5-10 minutes back to get what’s wrong fixed or missing, so there isn’t any initiative to want to fix anything or do better. I’d give 0 stars if that was an option. I will NEVER be returning or revisiting this location anymore and will go the extra 5-10 minutes OUT of my way to the other location that will get everything correct. DO NOT VISIT.
  • SV
    Savannah Jensen (Vana)
    Dec 20, 2025
    1.0
    This Taco Bell is hands-down one of the worst run fast-food locations I’ve ever experienced. Orders are wrong every single time missing items, incorrect food, zero quality control. It’s actually impressive how consistently they mess it up. The staff is rude, dismissive, and visibly annoyed that customers exist. There’s no urgency, no accountability, and clearly no management doing anything remotely resembling supervision. They count on people not driving back to fix their mistakes, and it shows. This isn’t a staffing issue it’s a leadership failure. The entire operation needs to be shut down, cleaned out, and rebuilt from the ground up. This location should honestly be embarrassed to be associated with the brand. I will never return, and I strongly advise anyone reading this to spend their money literally anywhere else.
  • RC
    Rod Crutchfield
    Dec 11, 2025
    1.0
    40 minutes and im still waiting for tacos. Placed a mobile order an hour ago, this is an embarrassment to taco bell and to the grown people working a high school kid job. Management and staff talking about customers loud enough to hear and playing lude rap music with small children in the building. Just sad and embarrassing.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on S. Cumberland Street in Lebanon?

The drive-through is open daily from 9:00 AM to 3:00 AM.

What types of payment does this Taco Bell location accept?

They accept American Express, cash, Discover, MasterCard, and Visa.