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Subway

3.9
(266 reviews)

Business Details

(615) 453-3823
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Lebanon Subway® Restaurant at 1010 N Cumberland St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1010 N Cumberland St, Lebanon, TN
37087, United States

Hours

Reviews

3.9
266 reviews
5 stars
139
4 stars
61
3 stars
18
2 stars
7
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed; while some employees are praised for their friendliness and service, others are reported as rude and unprofessional.

Cleanliness

The cleanliness of the store is inconsistent, with some customers noting well-kept conditions while others report filthy restrooms.

Food Quality

Food quality is generally appreciated, but there are complaints about incorrect orders and stale ingredients.

Operational Hours

Customers frequently report issues with the store closing earlier than advertised hours, leading to frustration.
  • EJ
    Emma Jeanne
    Jan 19, 2026
    1.0
    The lady who made my sandwich was amazing and super nice! However, an old man came into the store and he had a visible wet spot on his pants where he had an accident and i saw may of the employees whispering about him, one of the workers came out of the employee area and came up to me and my friend and was smiling about the situation asking us if we “saw it too.” everyone was very nice but the situation if the worker coming out to customers to discuss others situations deeply bothered me.
  • NM
    Nathanael Maubach
    Jan 18, 2026
    5.0
    Hats off to Deborah for running a very smooth show. She came thru for me at last minute with a large sub tray on a Sunday afternoon and she did an amazing job! Her attention to detail and exceptional customer service should get her a raise! Thanks again for an A+ experience!
  • AR
    Amanda Rusch
    Dec 22, 2025
    1.0
    Worst service I’ve ever experienced. The employees were extremely rude except the person making the sandwich was nice.
  • TT
    Teresa Tomlinson
    Nov 10, 2025
    1.0
    I won't ever go back in this store. I have never treated with such disrespect anywhere I've ever been. The woman came out from the back cussing like a sailor using the "F" word like she was at home. She walked across the line without even looking at me and says "what bread." I just stood there not realizing she was talking to me. She looks at me and says what bread again and I tell her wheat. She grabs the bread and what do you want. I look at the brad knowing it was multigrain and ask her if that was wheat. With attitude she says "yes it is." First off I'm not blind I can see that it's multigrain because wheat doesn't have big pieces of grain in it and wheat is a different color than multigrain and second I worked at Subway years ago so I've seen enough of the bread to know the difference. I had already told her what cheese I wanted but with more attitude she asked me again. Then she picked the sandwich up and slammed it down asking me what I wanted on it. I told her lettuce then she says what else, I tell her tomatoes and pickles then again she says what else. I told her mayo and salt and walked to the register. She acted like she was pissed off for having to do her job while she was wrapping my sandwich. She punched the screen on the register ringing up my sandwich, she didn't even ask if wanted a drink or chips then told my total. I ran my debit card and she shoved my sandwich at me and said have a good night with a scowl on her face. They close at 9pm, it was 8:35pm when I walked in the door and it was about 8:40pm when I walked out the door. So it's not like I walked in at 8:55p asking for 100 footlongs. If you don't want to be treated like dirt don't go in there. I never will again and I deliver for UberEats so I'll make sure to pass the word to my customers not to order there or eat there.
  • WB
    William Butts
    Oct 16, 2025
    5.0
    Deborah is "let alone" in quotes why the Place Stands in Great Shape! Veggies and meats are always cold; colder than other subways I've been too! And a clean Place.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 1010 N Cumberland St, Wilson, Lebanon, TN 37087.

What are the operating hours of this Subway location?

The Subway is open Monday to Friday from 8:00 AM to 10:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 9:00 PM.

Brand Certified Facts from Subway

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