Subway

4.0
264 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Lebanon Subway® Restaurant at 1010 N Cumberland St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1010 N Cumberland St, Lebanon, TN
37087, United States

Hours

Reviews

4.0
264 reviews
5 stars
139
4 stars
61
3 stars
18
2 stars
7
1 star
39

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff are mixed, with some praising friendly service while others report rudeness and unprofessional behavior.

Cleanliness

The restaurant is noted for being clean by some customers, but others reported unsanitary conditions, particularly in the restrooms.

Food Quality

While many customers enjoyed the food and found it fresh, there are complaints about incorrect orders and food quality issues.

Operational Hours

Customers frequently reported inconsistencies with posted hours, including early closures and staff not honoring the stated closing times.

Atmosphere

The restaurant's decor and atmosphere received positive remarks, especially during seasonal decorations, contributing to a pleasant dining experience.
  • TT
    Teresa Tomlinson
    Nov 10, 2025
    1.0
    I won't ever go back in this store. I have never treated with such disrespect anywhere I've ever been. The woman came out from the back cussing like a sailor using the "F" word like she was at home. She walked across the line without even looking at me and says "what bread." I just stood there not realizing she was talking to me. She looks at me and says what bread again and I tell her wheat. She grabs the bread and what do you want. I look at the brad knowing it was multigrain and ask her if that was wheat. With attitude she says "yes it is." First off I'm not blind I can see that it's multigrain because wheat doesn't have big pieces of grain in it and wheat is a different color than multigrain and second I worked at Subway years ago so I've seen enough of the bread to know the difference. I had already told her what cheese I wanted but with more attitude she asked me again. Then she picked the sandwich up and slammed it down asking me what I wanted on it. I told her lettuce then she says what else, I tell her tomatoes and pickles then again she says what else. I told her mayo and salt and walked to the register. She acted like she was pissed off for having to do her job while she was wrapping my sandwich. She punched the screen on the register ringing up my sandwich, she didn't even ask if wanted a drink or chips then told my total. I ran my debit card and she shoved my sandwich at me and said have a good night with a scowl on her face. They close at 9pm, it was 8:35pm when I walked in the door and it was about 8:40pm when I walked out the door. So it's not like I walked in at 8:55p asking for 100 footlongs. If you don't want to be treated like dirt don't go in there. I never will again and I deliver for UberEats so I'll make sure to pass the word to my customers not to order there or eat there.
  • WB
    William Butts
    Oct 16, 2025
    5.0
    Deborah is "let alone" in quotes why the Place Stands in Great Shape! Veggies and meats are always cold; colder than other subways I've been too! And a clean Place.
  • SM
    Samuel Mossburg
    Oct 4, 2025
    5.0
    The workers do exceptional at their work. Quick service and delicious food. I came in to order my food while the workers were both serving and taking time and care to decorate the space for the Halloween season! Super tasteful and fun. 5 stars for sure.
  • BG
    Bryan Godwin
    Sep 28, 2025
    1.0
    This was the worst experience in a long time. I went in this morning 9-28-25 at 10:40 with my 7 year old grandson. The grouchy lady was talking on the phone, never greeted us. Finally after 3 or 4 minutes she said I have to go there's a customer standing here. While my grandson was deciding what he wanted, she abruptly said well what do you need. . He wanted a sandwich without melted cheese . She slammed the sandwich down and said, "You're busting my ass, I don't have time for this." Shameful, I won't be coming back.
  • SM
    Scott Miller
    Sep 27, 2025
    1.0
    I have lived here in Lebanon for 2 years never been here to the one in front of Mike's food store. As I walked in 10:30 am (Saturday), I noticed the lady workers face wasn't happy. As I started to order the look on this lady's face was extremely disturbing. I hadn't said a word. I knew she was having a bad day so I politely said I'm sorry I changed my mind. As I walked out she made sure I heard her say, " I don't really care." I didn't even say anything to her. If you are that unhappy with your job, don't work there and don't take it out on the customers. I've been in the customer service business my whole life. I've never been so put off, insulted. I definitely won't be coming to this subway again.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 1010 N Cumberland St, Wilson, Lebanon, TN 37087.

What are the operating hours of this Subway location?

The Subway is open Monday to Friday from 8:00 AM to 10:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 9:00 PM.