Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Lebanon, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 524 W. Main Street for the ultimate SONIC experience!
Location
Hours
Reviews
3.8
1,530 reviews
5 stars
678
4 stars
371
3 stars
197
2 stars
116
1 star
168
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and rude staff interactions.
Food Quality
Mixed reviews on food quality, with some praising specific items like shakes and onion rings, while others complained about cold or poorly prepared food.
Customer Experience
Several customers expressed dissatisfaction with the overall experience, citing management issues and a lack of professionalism among staff.
Positive Highlights
Despite the negatives, some customers enjoyed their meals and highlighted good service from specific staff members.
- JLJasmin La Luz5 days ago2.0I was going to stop at the location by work in Mt. Juliet but decided to stop at this one close to home. I had my order loaded up on the app (which was just a Coke Zero with lime) and when I visited the pick up location from My. Juliet to here, my total rose significantly. Just for the lime it was almost double. On top of that soda tasted weird and the lime was old.
- JBJohn BrambleJan 2, 20262.0No wonder the line at In N Out is always long. My burger came out cold with a hard bun, my wrap was not edible due to a hard chicken strip and sooo much sauce its all you could taste. My wife's chilli cheese wrap had a small smear of chilli and a bag full of corn chips in it. The only good thing was our drinks. They were not busy, so that can't be used as an excuse, there were only 3 other cars.
- ESEric SatterfieldDec 23, 20251.0It was the most unpleasant experience We waited 35 minutes for three items Then to top it off Our food was cold and the order was wrong
- KRKcassandra RiveraDec 19, 20255.0I always order from sonic especially the drinks today I went to pick up my order a lady named Mrs Jenifer was so rud to me she screamed at me I don’t know if she’s having a bad day or something I even told her she was being rude I was there to pickup an order she asked for my name and started to question me for a reason she thought it was a DoorDash but I never said it was a DoorDash order I always order there I know everybody they are so nice but her she was something else
- CLConnor LewisDec 18, 20251.0Awful. Got bad chocolate milk for my kid, it was grey, and when asking for easy ice my cup was literally 100% full of ice. 4 sips and my large drink was gone, rip off.