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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Lebanon, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 6651 Eastgate Blvd. for the ultimate SONIC experience!
Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Many reviews mentioned cold or improperly prepared food, with some customers expressing disappointment in the freshness and taste.
Inconsistent Hours
Several customers noted that the location often closed earlier than advertised, leading to frustration when trying to place orders.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly service and highlighted good experiences with food quality at times.
JR
Justise Ritchie
Jan 31, 2026
1.0
This is one of those “if i could give zero stars I would.” We recently moved to this area and have come to this sonic many many times. Every single time food is not fresh whatsoever. You can tell it was made earlier in the day and cold. Drinks are okay. And service is okay sometimes. We blew off the cold food multiple times because you know its sonic cant hope for much. But with these prices and the old cold food they service, absolutely not worth it.
MM
Margie McElfresh
Jan 17, 2026
2.0
I asked 2times to leave ketchup off burger and guess what ...they gave me ketchup and a burnt top bun....i havent eaten here in 2 yrs...and probably will stay away longer than that...food eh..price $$$
DT
Debra Tipton
Jan 8, 2026
4.0
We ordered a half sweet/unsweet tea and an unsweet tea. Both drinks were half sweet/unsweet. We ordered two chili dogs which we customized. My husband’s chili dog had no chili. Our food tasted good but our order was not fixed correctly.
RT
RYAN THOMPSON
Nov 16, 2025
1.0
I’m honestly so disappointed with this Sonic. Every time I go—well before closing time—they’re already shut down. No lights, no service, nothing. If you’re going to list certain hours, you should actually be open for them. It’s frustrating to drive out of my way only to find the place closed early yet again. Definitely not the kind of reliability you expect from a place you want to grab a quick bite. Do better, Sonic.
BJ
Brennan Jones
Sep 19, 2025
1.0
Terrible service people are rude put items on my bill that I didn’t want and still ended up paying for it and Melissa was rude when she brought our food out and I’m missing items on my order definitely will not be going back