Service Speed
Many customers experienced long wait times for their orders, with some waiting over 30 minutes without receiving food.
Food Quality
Several reviews mentioned cold, stale, or improperly cooked food, leading to dissatisfaction with the overall dining experience.
Customer Service
While some staff were praised for their friendliness, numerous complaints highlighted rude service and issues with order accuracy.
Equipment Issues
A significant number of customers reported malfunctioning ordering kiosks and payment systems, contributing to frustration during their visits.
Consistency
Customers noted a lack of consistency in food quality and service, with some having positive experiences while others faced numerous issues.