Panera Bread

4.0
620 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Lebanon is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
639 S Cumberland St, Lebanon, TN
37087, United States

Hours

Reviews

4.0
620 reviews
5 stars
324
4 stars
127
3 stars
65
2 stars
30
1 star
74

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported frequent order mistakes and poor service, including long wait times and unhelpful staff.

Food Quality

While some customers enjoyed the food, there were numerous complaints about incorrect orders, cold items, and hygiene concerns.

Cleanliness

Several reviews highlighted issues with cleanliness, including sticky floors and dirty tables, raising concerns about overall hygiene.

Pricing Concerns

Customers expressed dissatisfaction with the high prices relative to portion sizes and food quality, feeling that value for money was lacking.

Staff Positivity

Despite the issues, some reviews praised specific staff members for their friendliness and helpfulness, indicating that service quality can vary.
  • MB
    Michelle Bradford
    Nov 11, 2025
    1.0
    Panera, Lebanon, please make this right. There is no food, it's just bread. This is ridiculous.
  • TM
    Taylor Malutinok
    Nov 6, 2025
    1.0
    Whoever was working the drive thru on 11/6/25 1:30pm was extremely rude over the speaker when I told her I couldn’t hear her.
  • WL
    Winter Lowe
    Oct 29, 2025
    4.0
    Food is decent if we get all of it. Service not so much
  • TS
    Timothy Stephens
    Oct 24, 2025
    3.0
    If it wasn't so expensive it would be a 5 star
  • TC
    Torahfollower C
    Oct 5, 2025
    1.0
    This is the worst location. Get my order wrong all the time. Today was no different. How do you get a two drink and cookie order wrong? It’s three items. My God I fear for this generation. Place is a joke

Frequently Asked Questions About Panera Bread

Does Panera Bread Lebanon accept reservations?

Panera Bread Lebanon does not accept reservations.

What are the regular opening hours of Panera Bread Lebanon?

Panera Bread Lebanon is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.