Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Lebanon on Fraklin Road of I-40 across from The Home Depot.
Service quality varied significantly, with some servers receiving high praise for attentiveness while others were criticized for being inattentive or rude.
Food Consistency
Food quality was inconsistent, with reports of overcooked and undercooked items, as well as issues with seasoning and portion sizes.
Cleanliness
Several customers reported unsanitary conditions, including dirty plates and tables, which negatively impacted their dining experience.
Atmosphere
The restaurant's atmosphere received mixed reviews, with some enjoying the environment while others noted issues such as loud music and unwelcoming staff.
AW
Ashley Willhite
2 days ago
1.0
Me and family went here Saturday
( February 28th around 5ish) for my little sisters birthday dinner. She ordered a steak well done, and me and my children ordered ours medium well. Her steak came out completely raw like it never touched a grill or skillet. The waitress looked like she was annoyed that we even asked about it. She took it back. Me and my children cut into ours and the inside was blood red. We ended up not even eating ours just our sides. Didn’t want to bother the waitress again because she seemed already annoyed that we asked about my sisters plus it was her birthday and I didn’t want to make it a big deal. They finally brought her another streak out and she cut into it and it was exactly the same as ours. Not well done! So they took it back again. By the time they brought it out for the third time we were ready to go. Me and my children’s meals costed $120.00 dollars for steaks we didn’t even eat because they weren’t done all we ate were the sides! We got back to my sisters house and she opened her to go box and the final steak they brought her they burnt it to a a crisp like a piece of charcoal. Needless to say we will not be eating here again. Never expected the food or the service to be as bad as it was.
KJ
Kelly Jones
Feb 19, 2026
1.0
Oh boy. My husband and I spent $115 here and WHAT A WASTE. We got my son the kids sirlone. It was BURNT, TOUGH, and WAY TO MUCH pepper. So much that it was spicy. My son could not eat it. A waste. My husband and I got BONE in ribeyes. That's not what we received, we got normal ribeyes, and we got charged for the in bone ribeye. I highly doubt we will be coming back here. Not worth spending that much money for such poor service.
BE
B464 E
Feb 16, 2026
5.0
Nice place great service. I would suggest to order your steak a little under cooked like if you like
medium steak order it medium rare and you will be happy! Everything else is as expected from an outback steakhouse.
SG
Savannah Goodwin
Feb 14, 2026
1.0
We went as a table of 4 on Valentine’s Day and sat on the wall where the exit door and the bathrooms were and the steak was extremely rare when asked for medium well when asked to cook it again they took it back and 20 minutes later the steak was re-cooked and at first glance it looked good but as my boyfriend cut it a crap ton of blood just came gushing out. also had to wait an hour and a half just for food. The server never came to check on us just randomly dropped off new drinks when ours were not even half way full (9 cups on the table when we left) At the end when we paid she just threw the check on the table after we asked for the steak to be taken off and had a lot of attitude. Also the men’s restroom smelt absolutely awful. I’m sure she was stressed I’ve worked in a sit down restaurant and Valentine’s Day sucks because it’s so busy but as a server your job is to have good customer service and that was just not there.
AP
Alexis Pigg
Feb 1, 2026
5.0
Came for dinner late tonight, with less than one hour until closing time. With the sub-freezing temps and icy roads, I thought they might have closed early. However, I was greeted very warmly and seated promptly. My waiter was fantastic; courteous, helpful, and professional. It’s been a decade since I’ve dined at outback, and I had questions about the menu. Even with my questions, I did not feel rushed to order or to finish my meal. The food came out hot and quickly, although there were only a few patrons. I’m glad I dined in tonight. I wanted a hot meal that I did not have to cook myself after being locked in the house for the past week. The service tonight exceeded my expectations.
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the regular operating hours of Outback Steakhouse in Lebanon, TN?
Outback Steakhouse in Lebanon is open Monday to Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Outback Steakhouse in Lebanon offer gluten-free menu options?
Yes, several gluten-free items are available. You can view the gluten-free menu on their website at https://www.outback.com/nutrition/gluten-free.
What payment methods are accepted at Outback Steakhouse in Lebanon?
They accept American Express, Android Pay, Apple Pay, Cash, MasterCard, and Visa.
Does Outback Steakhouse offer delivery and pickup options?
Yes, they provide in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
When is Happy Hour at Outback Steakhouse in Lebanon?
Happy Hour is daily from 4:00 PM to 6:00 PM.
Where is Outback Steakhouse in Lebanon located and what is its address?
Outback Steakhouse is located at 1125 Franklin Road, Lebanon, TN 37090, across from The Home Depot near I-40.
What nearby accommodation options are available close to Outback Steakhouse in Lebanon?
Nearby hotels include Hampton Inn & Suites Lebanon, Hampton by Hilton, and Fairfield by Marriott Lebanon, suitable for visitors planning to stay nearby.
What other dining options are near Outback Steakhouse that customers might want to try?
Nearby dining options include El Sol Tex-Mex Express for Mexican food and Shaggy's Tavern if you're looking for a bar and hookah lounge experience.
Are there any notable services or stores near Outback Steakhouse that customers might visit?
Yes, The Home Depot and its associated tool and truck rental services are nearby, which can be convenient for customers handling home improvement projects before or after dining.
Does Outback Steakhouse Lebanon have an onsite bar and serve alcoholic beverages?
Yes, Outback Steakhouse features a bar onsite and serves liquor, beer, cocktails, and wine.
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