Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Lebanon on Fraklin Road of I-40 across from The Home Depot.
There are significant inconsistencies in food quality, with reports of bland, overcooked, or improperly prepared dishes.
Service Issues
Customers frequently mention poor service, including long wait times, inattentive staff, and mistakes with orders.
Positive Experiences
Despite the negatives, many customers praised specific servers and had positive dining experiences, highlighting good food and attentive service.
Management Response
Some reviews noted that management was responsive to complaints, but others reported rude or unhelpful interactions.
GF
Gwendolyn Flatt
5 days ago
5.0
We had 45 minute but we had a great dinner food was great I had the 2 lobster tails which was great my husband had sirloin and Alice Spring chicken, the chicken was moist and great the sirloin was mostly seasoned wellbut it was tough at medium rare it shouldn't have been at that temp.
MT
Millennial Trucker (That_w9)
Jan 5, 2026
2.0
Food was very bland. No flavor. Steak was definitely under seasoned. Shrimp was terrible, way too dry. Still advertising specials no longer on the menu. Definitely a disappointing meal for $100. Sounds like some inconsistencies during shift change? Let employees finish what their working on before leaving/starting to avoid these issues.
Also to mention, staff need to be more professional and handle outside conversations elsewhere. A few spoke about difficult customers etc. Won't be coming back to this location and that's unfortunate as we travel this route often.
GL
Glen Luttrell
Jan 3, 2026
1.0
Went to Outback in Lebanon, TN. My wife and I only ordered a bowl of potatoe soup. After we were seated we waited an hour. Server kept apologizing between his smoke breaks. Once we received the soup it was cold. We walked out. Never again.
AR
Ashton Ray
Dec 30, 2025
5.0
Our waitress, Brittany was amazing. And the food was excellent! :)
SH
SHELLY HADDEN
Dec 27, 2025
5.0
Bailey our server was awesome, and went out of his way to accommodate our special requests. Very friendly and knowledgeable.
(Our order waa placed under the name of Gavin Kennedy. )
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the regular operating hours of Outback Steakhouse in Lebanon, TN?
Outback Steakhouse in Lebanon is open Monday to Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Outback Steakhouse in Lebanon offer gluten-free menu options?
Yes, several gluten-free items are available. You can view the gluten-free menu on their website at https://www.outback.com/nutrition/gluten-free.
What payment methods are accepted at Outback Steakhouse in Lebanon?
They accept American Express, Android Pay, Apple Pay, Cash, MasterCard, and Visa.
Does Outback Steakhouse offer delivery and pickup options?
Yes, they provide in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
When is Happy Hour at Outback Steakhouse in Lebanon?
Happy Hour is daily from 4:00 PM to 6:00 PM.
Where is Outback Steakhouse in Lebanon located and what is its address?
Outback Steakhouse is located at 1125 Franklin Road, Lebanon, TN 37090, across from The Home Depot near I-40.
What nearby accommodation options are available close to Outback Steakhouse in Lebanon?
Nearby hotels include Hampton Inn & Suites Lebanon, Hampton by Hilton, and Fairfield by Marriott Lebanon, suitable for visitors planning to stay nearby.
What other dining options are near Outback Steakhouse that customers might want to try?
Nearby dining options include El Sol Tex-Mex Express for Mexican food and Shaggy's Tavern if you're looking for a bar and hookah lounge experience.
Are there any notable services or stores near Outback Steakhouse that customers might visit?
Yes, The Home Depot and its associated tool and truck rental services are nearby, which can be convenient for customers handling home improvement projects before or after dining.
Does Outback Steakhouse Lebanon have an onsite bar and serve alcoholic beverages?
Yes, Outback Steakhouse features a bar onsite and serves liquor, beer, cocktails, and wine.