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Outback Steakhouse

4.1
(2481 reviews)

Business Details

1125 Franklin Road, Lebanon, TN
37090, United States
(615) 444-7193
https://locations.outback.com/tennessee/lebanon/1125-franklin-road

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Lebanon on Fraklin Road of I-40 across from The Home Depot.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
1125 Franklin Road, Lebanon, TN
37090, United States

Hours

Reviews

4.1
2,481 reviews
5 stars
1,394
4 stars
478
3 stars
227
2 stars
148
1 star
234

What are people saying?

AI-generated from recent customer reviews

Service Quality

Service quality varied significantly, with some servers receiving high praise for attentiveness while others were criticized for being inattentive or rude.

Food Consistency

Food quality was inconsistent, with reports of overcooked and undercooked items, as well as issues with seasoning and portion sizes.

Cleanliness

Several customers reported unsanitary conditions, including dirty plates and tables, which negatively impacted their dining experience.

Atmosphere

The restaurant's atmosphere received mixed reviews, with some enjoying the environment while others noted issues such as loud music and unwelcoming staff.
  • AW
    Ashley Willhite
    2 days ago
    1.0
    Me and family went here Saturday ( February 28th around 5ish) for my little sisters birthday dinner. She ordered a steak well done, and me and my children ordered ours medium well. Her steak came out completely raw like it never touched a grill or skillet. The waitress looked like she was annoyed that we even asked about it. She took it back. Me and my children cut into ours and the inside was blood red. We ended up not even eating ours just our sides. Didn’t want to bother the waitress again because she seemed already annoyed that we asked about my sisters plus it was her birthday and I didn’t want to make it a big deal. They finally brought her another streak out and she cut into it and it was exactly the same as ours. Not well done! So they took it back again. By the time they brought it out for the third time we were ready to go. Me and my children’s meals costed $120.00 dollars for steaks we didn’t even eat because they weren’t done all we ate were the sides! We got back to my sisters house and she opened her to go box and the final steak they brought her they burnt it to a a crisp like a piece of charcoal. Needless to say we will not be eating here again. Never expected the food or the service to be as bad as it was.
  • KJ
    Kelly Jones
    Feb 19, 2026
    1.0
    Oh boy. My husband and I spent $115 here and WHAT A WASTE. We got my son the kids sirlone. It was BURNT, TOUGH, and WAY TO MUCH pepper. So much that it was spicy. My son could not eat it. A waste. My husband and I got BONE in ribeyes. That's not what we received, we got normal ribeyes, and we got charged for the in bone ribeye. I highly doubt we will be coming back here. Not worth spending that much money for such poor service.
  • BE
    B464 E
    Feb 16, 2026
    5.0
    Nice place great service. I would suggest to order your steak a little under cooked like if you like medium steak order it medium rare and you will be happy! Everything else is as expected from an outback steakhouse.
  • SG
    Savannah Goodwin
    Feb 14, 2026
    1.0
    We went as a table of 4 on Valentine’s Day and sat on the wall where the exit door and the bathrooms were and the steak was extremely rare when asked for medium well when asked to cook it again they took it back and 20 minutes later the steak was re-cooked and at first glance it looked good but as my boyfriend cut it a crap ton of blood just came gushing out. also had to wait an hour and a half just for food. The server never came to check on us just randomly dropped off new drinks when ours were not even half way full (9 cups on the table when we left) At the end when we paid she just threw the check on the table after we asked for the steak to be taken off and had a lot of attitude. Also the men’s restroom smelt absolutely awful. I’m sure she was stressed I’ve worked in a sit down restaurant and Valentine’s Day sucks because it’s so busy but as a server your job is to have good customer service and that was just not there.
  • AP
    Alexis Pigg
    Feb 1, 2026
    5.0
    Came for dinner late tonight, with less than one hour until closing time. With the sub-freezing temps and icy roads, I thought they might have closed early. However, I was greeted very warmly and seated promptly. My waiter was fantastic; courteous, helpful, and professional. It’s been a decade since I’ve dined at outback, and I had questions about the menu. Even with my questions, I did not feel rushed to order or to finish my meal. The food came out hot and quickly, although there were only a few patrons. I’m glad I dined in tonight. I wanted a hot meal that I did not have to cook myself after being locked in the house for the past week. The service tonight exceeded my expectations.

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.

Brand Certified Facts from Outback Steakhouse

Outback Steakhouse partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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