Outback Steakhouse

4.1
2520 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Lebanon on Fraklin Road of I-40 across from The Home Depot.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
1125 Franklin Road, Lebanon, TN
37090, United States

Hours

Reviews

4.1
2,520 reviews
5 stars
1,424
4 stars
490
3 stars
225
2 stars
150
1 star
231

What are people saying?

AI-generated from recent customer reviews

Food Quality

There are significant inconsistencies in food quality, with reports of bland, overcooked, or improperly prepared dishes.

Service Issues

Customers frequently mention poor service, including long wait times, inattentive staff, and mistakes with orders.

Positive Experiences

Despite the negatives, many customers praised specific servers and had positive dining experiences, highlighting good food and attentive service.

Management Response

Some reviews noted that management was responsive to complaints, but others reported rude or unhelpful interactions.
  • GF
    Gwendolyn Flatt
    4 days ago
    5.0
    We had 45 minute but we had a great dinner food was great I had the 2 lobster tails which was great my husband had sirloin and Alice Spring chicken, the chicken was moist and great the sirloin was mostly seasoned wellbut it was tough at medium rare it shouldn't have been at that temp.
  • MT
    Millennial Trucker (That_w9)
    Jan 5, 2026
    2.0
    Food was very bland. No flavor. Steak was definitely under seasoned. Shrimp was terrible, way too dry. Still advertising specials no longer on the menu. Definitely a disappointing meal for $100. Sounds like some inconsistencies during shift change? Let employees finish what their working on before leaving/starting to avoid these issues. Also to mention, staff need to be more professional and handle outside conversations elsewhere. A few spoke about difficult customers etc. Won't be coming back to this location and that's unfortunate as we travel this route often.
  • GL
    Glen Luttrell
    Jan 3, 2026
    1.0
    Went to Outback in Lebanon, TN. My wife and I only ordered a bowl of potatoe soup. After we were seated we waited an hour. Server kept apologizing between his smoke breaks. Once we received the soup it was cold. We walked out. Never again.
  • AR
    Ashton Ray
    Dec 30, 2025
    5.0
    Our waitress, Brittany was amazing. And the food was excellent! :)
  • SH
    SHELLY HADDEN
    Dec 27, 2025
    5.0
    Bailey our server was awesome, and went out of his way to accommodate our special requests. Very friendly and knowledgeable. (Our order waa placed under the name of Gavin Kennedy. )

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.