Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,952 reviews
5 stars
1,001
4 stars
589
3 stars
582
2 stars
276
1 star
504
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with many customers feeling disrespected and ignored.
Order Accuracy
A significant number of customers reported issues with incorrect orders, missing items, and poor attention to detail.
Wait Times
Customers frequently complained about long wait times in both the drive-thru and inside the restaurant, often exacerbated by disorganization.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms, indicating a need for better maintenance.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold or poorly prepared items.
- MPMilan Patel2 days ago1.0The employees were very rude especially the girl who is in braids
- GJGoudy JerryNov 10, 20255.0Lives up to the standards you expect
- SDSome dudeNov 8, 20254.0They're efficient and very busy too. Compared to most other McDonald's, incomparable better. How they remain friendly and nice is amazing, people think fast food means instantaneous, these young people work so hard, with a smile too. It's always busy, but rarely any wait. It's a well managed operation.
- AMAbby MullinsOct 31, 20251.0So, to start off.. there are some people in this world that are darn right cruel! I was bullied as a child because I looked different but it's crazy to me that I can't even pull through a drive thru without your workers intentionally going up to the window to look at me and watch them and hear them (through the window) laughing. I told the girl at the window.. "just let them know, I had cancer when I was 3".. you never know what someone has been through in life.. I don't understand why people have to be so cruel in this world.
- DMdnmdndnnmd memdndndndOct 20, 20251.0I had to stand and wait with about 10 other people and absolutely nobody came up to the counter workers including the manger look at everyone and just went back to what they were doing. I get when it’s busy and I don’t mind waiting but when your standing around and still not doing anything it’s just rude.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 705 S Cumberland St, Lebanon, TN?
McDonald's is open from 5:00 AM to 10:00 PM on Monday and Sunday, and 24 hours from Tuesday to Saturday.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open from 5:00 AM to midnight on Monday and Sunday, and 24 hours from Tuesday to Saturday.
What are the delivery hours for McDonald's in Lebanon, TN?
Delivery is available from 5:00 AM to 11:30 PM on Monday and Sunday, and 24 hours from Tuesday to Saturday.
What delivery and pickup services does McDonald's Lebanon location offer?
They offer delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's food online or via a mobile app?
You can order through the McDonald's App available on Apple and Android, or use the delivery link at https://mcdonalds.order.online/business/-5579.
What types of payment are accepted at this McDonald's?
Payments including American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa are accepted.
Does this McDonald's offer a rewards program?
Yes, you can earn points for free food through MyMcDonald's Rewards at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What are some nearby restaurants where I can visit before or after McDonald's?
Nearby options include KFC for chicken, Hardee's and Cook Out for burgers, Chick-fil-A, Subway for sandwiches, and All American Wine & Spirits which also offers food and beverages.
Are there nearby amenities to McDonald's Lebanon that can assist customers?
Yes, Verizon stores and Victra - Verizon Authorized Retailer are nearby for mobile needs, and there are several ATMs including Byte Federal Bitcoin ATM and Truist ATM for convenient cash access.
What entertainment or family-friendly places are close to McDonald's in Lebanon, TN?
The Village Play Place, a nearby playground and arts center, provides a fun spot for families to visit before or after dining.