Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,594 reviews
5 stars
631
4 stars
322
3 stars
268
2 stars
116
1 star
257
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service are inconsistent, with reports of both friendly and rude staff, as well as issues with order accuracy.
Food Quality
Food quality is hit or miss, with complaints about cold, stale, or incorrect orders, while some customers praised fresh and hot meals.
Cleanliness
The cleanliness of the location is generally noted positively, but there are specific complaints about broken facilities and unclean dining areas.
Order Accuracy
Many customers reported frequent issues with missing items or incorrect orders, particularly with mobile and drive-thru orders.
Speed of Service
Service speed varies widely, with some customers experiencing quick service while others faced long waits and delays.
- JPJEFF PARKSNov 15, 20255.0One of the cleanest, friendliest, stores I’ve been in. Open 24 hours too.
- PSPamela StampsNov 10, 20254.0Breakfast Burrito was somewhat stale, but pancakes and sausage were good. Bathroom was clean.
- MDMean DeanOct 22, 20252.0Onions a terrible and if you order a regular cheeseburger or hamburger they are usually cold. Messy and you can see if there is anything between the buns until you pull them apart.. Wendy's is much better with better service.
- TTTigOct 21, 20255.0Just to clarify—my 5-star rating is in comparison to other McDonald's locations, not restaurants in general. 😊 Lately, my visits to McDonald's haven't lived up to the usual standard I expect. But this team absolutely nailed it! I placed my order through the app, which always makes me a little nervous since there's no direct interaction with the staff. When I arrived, I waited about a minute for them to finish my order—totally reasonable. And here's the surprise: everything was exactly as I ordered it. McDonald's usually forgets the extra sauce on my steak and cheese bagel, but not this team! They got it all right. Huge thanks to the McDonald's team in Lebanon for delivering a flawless experience!
- WNWalter NadniaOct 11, 20251.0I was in the drive-thru at the Highway 109 McDonald’s and saw what I believe is the new manager, Johana, she was extremely rude to her coworkers. She was talking down to them right in front of me which sets a bad example for the team. On top of that, she had an AirPod in while working, which looks really unprofessional for a manager. It’s disappointing to see that kind of behavior from a manager — I won’t be coming back to this location.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Lebanon, TN?
McDonald's in Lebanon, TN is open 24 hours a day, 7 days a week for dine-in, delivery, and drive-thru services.
Does McDonald's Lebanon offer delivery service?
Yes, McDonald's Lebanon offers 24/7 delivery service. You can place your order online through their delivery website.
Is there a drive-thru available at McDonald's Lebanon?
Yes, McDonald's Lebanon has a drive-thru open 24 hours a day to serve customers conveniently in their vehicles.
Can I order from McDonald's Lebanon using a mobile app?
Yes, you can place orders using the McDonald's App available on both Apple App Store and Google Play Store.
What payment options are accepted at McDonald's Lebanon?
McDonald's Lebanon accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where is McDonald's located in Lebanon, TN?
McDonald's is located at 320 Hwy 109 N, Lebanon, TN 37090, USA.
What services does McDonald's Lebanon offer?
The restaurant provides drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi services.
What nearby places can I visit when I come to McDonald's Lebanon?
Nearby places include Shell gas station and convenience store, Sudden Service convenience store, and Sonic Drive-In fast food restaurant which you might find useful or interesting.
Are there other food options near McDonald's Lebanon?
Yes, nearby dining options include Dunkin' coffee shop, Subway sandwich shop, Jersey Mike’s Subs, Krispy Krunchy Chicken, Taco Bell, Bellacino’s Pizza & Grinders, and Waffle House.
What amenities are available nearby McDonald's Lebanon that might interest visitors?
Nearby amenities include Aqua Jet Carwash, Cedar City Dental Care, Bee Well Urgent Care, and STAR Physical Therapy for health and vehicle care needs.