Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,540 reviews
5 stars
486
4 stars
294
3 stars
265
2 stars
153
1 star
342
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, rude staff, and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Many reviews mentioned cold or improperly prepared food, with several customers receiving incorrect items or missing components.
Management Concerns
Several reviews highlighted poor management practices, including lack of staff training and inadequate handling of customer complaints.
Cleanliness and Environment
Some customers appreciated the cleanliness of the restaurant and the play area for kids, though this was not universally acknowledged.
Mixed Experiences
While some customers had positive experiences with friendly staff and good service, these were overshadowed by the majority of negative feedback.
- BJBrad JacksonNov 13, 20255.0GREAT 👍😃
- AHAngellica HaleNov 1, 20251.0Manager was extremely rude and impatient to her elderly employees in front of guests. Additionally, was rude to guests picking up their orders. Wasn’t wearing a name tag. Highly unprofessional.
- SRSavannah RobertsOct 29, 20251.0You guys can never put sauce in the bag. We asked for it for two days now and you can’t do a simple task is ridiculous.
- MKMeagan KOct 26, 20251.0If I could do 0 stars I would. I ordered on the kiosk and wanted to pay at the counter. I stood there for almost 10 minutes and no one even acknowledged me. I walked out. I will never step foot in this McDonald's again. 😡
- MGMallory GaffordOct 24, 20253.0Nice little play area for kids. It's just super slow getting your food.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 1420 W Main St, Lebanon, TN?
McDonald's in Lebanon, TN is open from 5:00 AM to midnight Monday through Wednesday and Sunday, and until 1:00 AM Thursday through Saturday.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open from 5:00 AM to midnight Monday to Wednesday and Sunday, and until 1:00 AM Thursday through Saturday.
Can I order McDonald's for delivery and what are the delivery hours?
Yes, you can order for delivery. Delivery hours are from 5:00 AM to 10:30 PM Monday to Thursday and Sunday, and until 11:30 PM on Friday and Saturday.
What delivery options does McDonald's provide at this location?
This McDonald's offers DELIVERY, SAME DAY DELIVERY, and NO CONTACT DELIVERY services for customer convenience.
Which payment methods are accepted at McDonald's Lebanon?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a mobile app available to order from McDonald's?
Yes, you can use the McDonald's App available on both iOS and Android to place orders conveniently.
Does this McDonald's have a drive-thru service?
Yes, this McDonald's location offers a drive-thru service.
What nearby retail stores can I visit after McDonald's at 1420 W Main St?
Nearby retail stores include Kmart, Aaron's electronics and rental services, Verizon mobile phone store, and T-Mobile Authorized Retailer.
Are there other dining options near McDonald's in Lebanon, TN?
Yes, nearby dining options include Cozumel's Mexican Restaurant, Tropical Smoothie Cafe, Wendy's, Firehouse Subs, Jimmy John's sandwich shop, and Starbucks coffee shop.
What local services and salons are near McDonald's at 1420 W Main St?
Nearby services include New Image Hair Studio, European Wax Center, Beauty Boutique, Hair by Katie Wakefield, Bellagio Salon & Spa, Refresh Style Lounge & Day Spa, Sage Dental, Patriot Dental, The Little Clinic - Lebanon, and HomeCare Excellence, LLC.