Jimmy John's

3.8

264 reviews

Business Details

Sandwich Restaurant

Jimmy John's

109 Signature Place, Lebanon, TN

37087, United States

Monday10:30 AM - 9:00 PM

Tuesday10:30 AM - 9:00 PM

Wednesday10:30 AM - 9:00 PM

Thursday10:30 AM - 9:00 PM

Friday10:30 AM - 9:00 PM

Saturday10:30 AM - 9:00 PM

Sunday10:30 AM - 9:00 PM

.CoreHours div[style="min-height:1.5em"] { display: none !important; } .CoreHours div[style="min-height:10.5em"] { display: none !important; }

3.8

264 reviews

5 stars

144

4 stars

3 stars

2 stars

1 star

AI-generated from recent customer reviews

Numerous reviews highlighted rude and unhelpful staff, with several customers reporting negative interactions with management.

Many customers experienced issues with incorrect orders, missing items, and poor communication regarding their requests.

Customers frequently noted long wait times for both drive-thru and delivery, contradicting the brand's promise of 'freaky fast' service.

While some customers enjoyed the food, others reported dissatisfaction with portion sizes and overall quality, leading to mixed reviews.

Concerns were raised about hygiene practices, particularly regarding staff not wearing masks during the pandemic.

RS
Rough Rooster Knife Sharpening
Dec 31, 2025
5.0
The wife and I hadn't been here since we visited Chicago. It was pretty good we thought.
TO
Tasha correa Olsen
Dec 9, 2025
5.0
Prices are way to high
RD
rose diamonds
Nov 11, 2025
3.0
No real complaints towards this Jimmy John's but their portion sizes have gone extremely down. Shrinkinflation at its finest.
CB
Chef Boyardee
Oct 7, 2025
1.0
Ron, which I understand to be the manager, was INCREDIBLY rude to me through the drive through today, Ive never been treated like this. He rushed me through the drive thru and when their payment system was failing, he got mad and blamed me. DO NOT RECOMMEND.
CH
Carl Hollingsworth
Oct 1, 2025
1.0
Second time and still can’t get it strait and not freaky fast but super slow, this time run card and we wait…. Then we out of lettuce to make unwich after setting there, oh but wait let’s refund your money on 3-5 days and then charge you again for the other sandwiches… get yourself together that’s not happening, you want me to spend 75 and wait for you to refund 50 on your mistake, worst service!!!