Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Lebanon, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutNot available
- Credit cardAvailable
Location
Hours
Reviews
3.5
638 reviews
5 stars
281
4 stars
96
3 stars
57
2 stars
52
1 star
152
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, both in-store and at the drive-thru, with some experiences exceeding 30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including wrong items and missing components, particularly with mobile orders.
Staff Attitude
Feedback on staff behavior was mixed; while some customers praised friendly service, others reported rudeness and lack of attention.
Cleanliness and Maintenance
Several reviews mentioned unsanitary conditions, including dirty restrooms and a lack of available food items.
Product Quality
While some customers enjoyed the coffee and donuts, others complained about stale food and poorly made drinks.
- KGKatie GraceJan 17, 20261.0I got to this location this morning and the drive through line was extremely long. So I went inside. The service was terrible with having to wait in line for over 10 minutes, then the worker was very rude to the woman in front of me, and then to me. She had no understanding of the app and couldn’t help me navigate how to get my birthday drink. Then after waiting another 10+ minutes we finally got our drink and VERY stale donuts. This place was so bad I want to give them a zero but that’s not possible so I’ll settle with an one.
- BGBryson GrayJan 15, 20261.01 crusty wake-up wrap in the $5 meal deal is a total rip-off.
- PHPreston HaleyJan 5, 20261.0I was the ONLY person in there and it took 55 minutes to get 2 coffees and a dozen donuts. If america actually ran on Dunkin, we would never get anywhere
- VVValerieDec 29, 20255.0My daughter and I stayed in the area overnight and stopped at this Dunkin for some iced coffee. The line moved quick, our coffees were correct and tasty, and the employee who waited on us was friendly.
- SDSirena DuckworthDec 29, 20251.0My order was complete wrong and I was over charged. If that wasn’t bad enough the men’s restrooms did not have running water and the store it self was nasty. I tried to call customer service but after waiting 15 minutes on hold I gave up. If I could give them zero stars I would. I will never return to this location.
Frequently Asked Questions About Dunkin'
What are the opening hours for Dunkin' in Lebanon, TN?
Dunkin' in Lebanon, TN is open Monday to Saturday from 4:30 AM to 9:00 PM and Sunday from 6:00 AM to 9:00 PM.
Does Dunkin' offer delivery or curbside pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services.
How can I order ahead from Dunkin'?
You can order ahead using the Dunkin' mobile app available on both Apple and Android devices or order online through their website.
What new seasonal drinks are available at Dunkin' during the holiday season?
Dunkin' is featuring the new Cookie Butter Cloud Latte, as well as the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, plus the new Berry Sangria Refresher during the holiday season.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch meals including espresso, coffee, breakfast sandwiches, donuts, and tea.
Is there a drive-thru available at the Lebanon, TN Dunkin' location?
Yes, this Dunkin' location has a drive-thru for convenient ordering and pick-up.
Does Dunkin' in Lebanon offer free Wi-Fi for customers?
Yes, Dunkin' provides free Wi-Fi to customers at this location.
What nearby restaurants can I visit around Dunkin' on South Cumberland Street?
Nearby restaurants include White Castle, Zaxby's, Whataburger, Chipotle Mexican Grill, Cook Out, Cracker Barrel Old Country Store, Panera Bread, and another Dunkin' location.
Are there any nearby hotels if I want to stay near Dunkin' in Lebanon?
Yes, nearby hotels include Quality Inn, Executive Inn, and Cedar Valley Inn, which are convenient options for visitors staying near Dunkin'.
What other convenience or service stores are located near Dunkin' in Lebanon?
Nearby services include Cash Express for check cashing, Metro by T-Mobile for mobile phones, Direct Auto Insurance, Sudden Service convenience store, Lowe's Home Improvement, Washtopia car wash, Petopia Pet Salon, and Minute Key locksmith services.