Dairy Queen Grill & Chill

Reviews

• ME

  Meg E

  4 days ago
  1.0
  As a former DQ employee (10 years ago in a much busier location), the pace at which these employees work is absolutely unacceptable. 25 minutes after I ordered, I went to check on my order and Lynnette carried an order out and said “yeah this order going out before yours was $50” okay? The employees here move at a GLACIAL pace and have no regard for the fact that people wait half an hour for their food at a “fast” food restaurant. & problem is, this is not an isolated event. It happens every time I come to this location. The only reason I ever come back is because my kids love ice cream and unfortunately I like to hope these people can get their act together. Clearly not.
• VS

  Vickie Swords

  Feb 18, 2026
  5.0
  Yummy!
• JB

  Joshua Bowman

  Jan 5, 2026
  1.0
  Normally would give a good review at this location. Though it's a shame you try to pay and you are told well unfortunately we can't take that. I don't have change. I mentioned that most other places have a manager take care of that and she just shrugged her shoulders.
• AK

  Allison Kell

  Dec 15, 2025
  1.0
  We came here at 6:30pm 12/13/25 on the way to see Christmas lights. We ordered chicken finger basket with ranch & gravy, burger combo, 2 mini blizzards & 2 kids meals. We paid $50.50 for craaaapy food. We LOVE DQ and the other 3 locations we have been to/go to in Middle TN have always been amazing. This location was horrible! Chicken was cold and chewy, fries were literally COLD. Not cold as in barely warm...no these were legit cold as in to the touch and soggy. When I opened up my ranch I thought that's weird they gave me a big gravy and a small one...no, that small one was ranch. SUPER clumpy just like gravy consistency! Toast was also cold, and my husband's burger was cold and sloppy. We didn't eat our whole meal and trashed it. We would have gone back if we had time to. We took it and drove off to wait in the line to see Christmas lights. A HUGE disappointment! To pay $50.50 for disgusting food...what a waste.
• BB

  Brandon Brooks

  Dec 12, 2025
  5.0
  The young lady working in the cash register was excellent!!! She was dealing with two very rude customers, and they manager seem to ignore it or was too busy to pay attention. She greeted me and apologize for the poor customers in front of me…. Food was good as always.

Frequently Asked Questions About Dairy Queen Grill & Chill