Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.8
663 reviews
5 stars
317
4 stars
139
3 stars
68
2 stars
29
1 star
110
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including being ignored, rude staff, and long wait times.
Food Quality
Many reviews mentioned unsatisfactory food quality, including cold, soggy items and incorrect orders.
Chocolate Ice Cream
Repeated complaints about the unavailability of chocolate ice cream, with customers expressing frustration over broken machines.
Staff Attitude
Several customers noted unprofessional behavior from staff, including rudeness and lack of acknowledgment.
Cleanliness
Some reviews highlighted cleanliness issues, particularly in the dining area and with food preparation.
- DHDonna HowellNov 8, 20255.0Great place
- JBJosh BeattieOct 31, 20251.0Ordered delivery and only half my order showed up. Burger and fries were cold and soggy and my drink was missing. The burger had an off taste to it. Won't be ordering from here anymore.
- BBBridgetOct 27, 20252.0This location has good food, but no chocolate ice cream. Multiple times over the months they say the machine is “broken” but they still feature it on the menu. Most of the menu items are made with chocolate ice cream, it’s just ridiculous. My sister has autism and only likes certain foods, chocolate ice cream is her favorite. She does not like vanilla. Please bring back the chocolate ice cream, for now we are taking our business to the Mt. Juliet location.
- JPJesse PerrySep 8, 20255.0Love eating at this place
- ROrichey ormanAug 30, 20253.0Service was great, very friendly and polite. Unfortunately the food, not so great. The burger is very bland, the bacon was definitely undercooked.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in Lebanon, TN?
Dairy Queen Grill & Chill is open every day from 10:30 AM to 10:00 PM.
Where is Dairy Queen Grill & Chill located?
It is located at 1502 W Main St, Lebanon, TN 37087-3200, United States.
What kind of food and treats are Dairy Queen Grill & Chill known for?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, and Chicken Strip Baskets.
Does Dairy Queen Grill & Chill offer any family-friendly amenities?
Yes, they offer booster seats, high chairs, family-friendly seating, and are wheelchair accessible with restrooms and outdoor seating.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can place online orders for pickup through their website at https://www.dairyqueen.com/en-us/order/pickup/n/44393/.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, the location has a drive-thru available for customers.
Are there any special deals or promotions available at Dairy Queen Grill & Chill?
You can download the Dairy Queen app for exclusive deals and mobile rewards.
Which nearby places can help me find Dairy Queen Grill & Chill on W Main St?
Nearby landmarks include Starbucks coffee shop and Market Basket Wine and Liquors, which can help guide you to Dairy Queen Grill & Chill.
What nearby automotive services are close to Dairy Queen Grill & Chill in Lebanon?
Nearby automotive options include Caliber Collision, Price's Collision Center, and Gray's Auto Unlimited, LLC for repair and dealership needs.
What local spots near Dairy Queen Grill & Chill could I visit for relaxation or wellness?
LIVE Hydration Spa Lebanon is nearby, offering day spa and medical spa services for relaxation and wellness.