Business Details
About
Mexican Restaurant
Chipotle Lebanon is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.0
222 reviews
5 stars
79
4 stars
23
3 stars
13
2 stars
24
1 star
83
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables and food prep areas.
Service Quality
Customers frequently reported poor service, including rude staff and long wait times.
Food Quality
Inconsistent food quality was noted, with complaints about dry meats, incorrect orders, and unsatisfactory portion sizes.
Pricing Concerns
Many customers felt the prices were too high for the quality and quantity of food received.
Mixed Experiences
While some customers enjoyed their meals and found the staff friendly, many others had negative experiences, indicating inconsistency in service and food quality.
- SSShane StarkeyNov 14, 20255.0Best Chipotle in middle Tennessee, food quality wise. Ignore the bad reviews!
- JWJohn WallerNov 12, 20255.0We enjoyed our burrito bowlls. The parking was almost full but we found extra parking on the side. Service was great and the food was fresh and very tasty.
- SPS PNov 1, 20255.0This location is better than any of the Nashville ones. I’ve received the right portions for each ingredient every time. The staff is always kind and welcoming. Service is always fast too.
- TBTimothy BakerOct 31, 20254.0Had a chicken bowl. The food was good but the price is high. Had a little wait to get a lid to take the food to go.
- BLBrad LuckinbillOct 15, 20251.0Every table was filthy, I was going to nordstrom carne asada but looked at the meat and it was dry and not appetizing. Try had been sitting outside on a countertop the whole time we were there and then started blowing around everywhere. Outside door was locked, so you had to walk back around to the front if you needed anything. 3 gentlemen were working with zero urgency. The 1 young female was the only one hustling. Very disappointing visit.
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill located in Lebanon, TN?
Chipotle Mexican Grill is located at 620 S Cumberland St, Lebanon, TN 37087.
What are the operating hours of Chipotle Mexican Grill in Lebanon?
Chipotle is open every day from 10:45 AM to 10:00 PM.
What type of food does Chipotle Mexican Grill serve in Lebanon?
Chipotle offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads, focusing on responsibly sourced, real ingredients without artificial additives.
How can I place an order online for Chipotle Mexican Grill in Lebanon?
You can order online through Chipotle's official order website or their mobile app available on the App Store.
Does Chipotle Mexican Grill in Lebanon offer any rewards or loyalty program?
Yes, customers can sign up for Chipotle Rewards to earn exclusive offers and free food.
How can I contact the Chipotle Mexican Grill location in Lebanon?
You can contact them by phone at +1 629-600-2074 or email at TN.4421.Lebanon@chipotle.com.
What are some nearby places to Chipotle Mexican Grill in Lebanon?
Nearby places include Petopia Pet Salon, Direct Auto Insurance, Metro by T-Mobile, and Whataburger.
Can I visit any other restaurants near Chipotle Mexican Grill in Lebanon?
Yes, nearby restaurants include Whataburger, Gondola Restaurant (Italian and pizza), White Castle, Panda Express, and Cracker Barrel Old Country Store.
Are there any retail or service stores near Chipotle Mexican Grill where I can shop or get services?
Yes, nearby retail and service stores include Walgreens (pharmacy and convenience), Lowe's Home Improvement, Game Stop (video games and entertainment), and Metro by T-Mobile (mobile phones).
How can nearby places like Petopia Pet Salon or Direct Auto Insurance benefit Chipotle customers?
Customers can conveniently combine their visit to Chipotle with a pet grooming appointment at Petopia Pet Salon or manage insurance needs at Direct Auto Insurance, making efficient use of their time in the area.