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Bojangles

3.9
(1250 reviews)

Business Details

906 S. Hartmann Dr, Lebanon, TN
37090, United States
(615) 443-7572

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
906 S. Hartmann Dr, Lebanon, TN
37090, United States

Hours

Reviews

3.9
1,250 reviews
5 stars
637
4 stars
250
3 stars
144
2 stars
76
1 star
143

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, particularly in the drive-thru.

Food Quality

While some customers praised the food, many complained about overcooked, dry, or old-tasting items, as well as missing menu items.

Staff Performance

Feedback highlighted a mix of positive and negative experiences with staff, with some praising friendly service while others noted a lack of attentiveness and professionalism.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.

AI Ordering

Many customers expressed dissatisfaction with the AI ordering system, finding it confusing and ineffective.
  • JC
    Jimmy Chaffin
    6 days ago
    3.0
    Tristan the manager was super! Tried to make sure his restaurant was on point, young workers don't wanna work....
  • SB
    Steven Bray
    Feb 22, 2026
    5.0
    Quick stop and good food
  • KM
    Kaila M
    Feb 13, 2026
    5.0
    I don’t know why there are so many negative reviews…. We have never had a bad experience here. The service is top notch, everyone is super friendly. There was one time our order took a little longer because there was a shift change but, the manager apologized and gave me a free bo berry biscuit for the inconvenience (which it really wasn’t even an inconvenience). We love it here and will continue to visit here often.
  • WB
    Willa Burney
    Feb 10, 2026
    4.0
    Honestly not crazy about the automated voice at the drive thru. It's just so weird to me. But my biscuit was cooked hot and fresh. However, it did have the particular texture that has you checking for pink after each bite.
  • AJ
    Annette Jackson
    Jan 24, 2026
    3.0
    8 piece family meal picked up last night (01/24/26). Chicken had burnt / old oil taste.

Frequently Asked Questions About Bojangles

What are the dining room hours at Bojangles in Lebanon, TN?

The dining room is open daily from 5:00 AM to 10:00 PM, with an additional note that the dining room operates from 7:00 AM to 2:00 PM daily.

Does Bojangles in Lebanon offer drive-through service and what are its hours?

Yes, Bojangles offers drive-through service from 5:00 AM to 10:00 PM Monday through Thursday, from 5:00 AM to 11:00 PM on Friday and Saturday, and from 6:00 AM to 10:00 PM on Sunday.

Brand Certified Facts from Bojangles

Bojangles partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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