Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers frequently reported issues with food being overcooked, dry, or not meeting expectations, particularly with chicken and biscuits.
Service Issues
Many reviews highlighted poor service, including long wait times, incorrect orders, and unhelpful staff.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
AI Ordering Problems
The AI drive-thru system received significant criticism for being user-unfriendly and causing order errors.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service from individual staff members.
AS
anthony sullivan
Jan 5, 2026
2.0
I have a love hate relationship with Bojangles. Great quality food but service is a hit or miss. I swear every 3rd or 4th time I go to get some Bo, they forget something, and i dont even eat Bo that much! Bo is my treat, my cheat day. Its not just this location, from Mid Tenn to ATL, GA. And everytime i call about the issues all they say they can do is take my name down so they can give me my items on my next trip. Every time I go to get some Bo, its out of my way.l, im not driving hours for some Bo Rounds.
Do better Bo, DO BETTER!
BJ
B JD
Jan 3, 2026
1.0
Probably the worst Bojangles I’ve ever been to. They are extremely slow, even when they’re not busy. No one seems to give a crap about making sure the order is right. And they’re always out of everything. Sorry but this location will not get my money anymore.
NA
Nicholas Argyrakis
Jan 1, 2026
5.0
If you want proof that hustle and pride still matter, stop by the Bojangles in Lebanon, Tennessee. The staff was moving with purpose—focused, fast, and genuinely on top of their game. The manager clearly takes real professional pride in running a tight ship, and it shows in everything from the efficiency behind the counter to the quality of the food coming out.
Let’s talk about those Chicken Supremes. I’ve been eating at Bojangles locations all across the region for more than 30 years, and I don’t say this lightly: the Supremes here are squarely in my top three of all time. Hot, fresh, and perfectly crispy! Honestly, these fools sitting in pileup traffic at In-N-Out for a nostalgic, but ultimately underwhelming burger is laughable! This Bojangles is quietly delivering excellence without the circus.
BS
Benny Smith
Dec 26, 2025
1.0
The restaurant sucks. Out of everything the AI speaker doesn’t work kept adding things took a while to order and still had the order wrong: . We parked went to restroom saw a lady waiting over 10 min for her order. 3 items we wanted they didn’t have. We canceled our order going somewhere else.
HD
Haley Dugas
Dec 11, 2025
5.0
If Bojangles had a fan club, my family would be the president, vice president, and treasurer.
Let me set the scene: we walked in hungry, mildly cranky, and with a kid who insisted they “weren’t gonna eat anything.” Fast-forward 10 minutes and that same child was dancing in the booth like they just discovered joy for the first time. That’s the Bojangles effect.
First off, the biscuits. Oh. My. Goodness. These things aren’t just biscuits—they’re tender, buttered clouds of happiness. If a biscuit could hug you, this one would. I’m convinced they bake them using a combination of southern charm and actual magic.
And the chicken tenders… listen. I’m not saying I made questionable public noises while eating them, but I absolutely made questionable public noises while eating them. Crispy, juicy perfection. Each bite was like a tiny choir of angels singing in spicy harmony.
My kid devoured everything in sight and asked if we could move in. I said no, but only because I’m not sure they allow that. (If they ever start offering long-term residency, call me.)
Bottom line: Bojangles is the hero we didn’t know we needed, serving joy one buttery bite at a time. Highly recommend.
What are the dining room hours at Bojangles in Lebanon, TN?
The dining room is open daily from 5:00 AM to 10:00 PM, with an additional note that the dining room operates from 7:00 AM to 2:00 PM daily.
Does Bojangles in Lebanon offer drive-through service and what are its hours?
Yes, Bojangles offers drive-through service from 5:00 AM to 10:00 PM Monday through Thursday, from 5:00 AM to 11:00 PM on Friday and Saturday, and from 6:00 AM to 10:00 PM on Sunday.
Can I order Bojangles menu items via a mobile app?
Yes, you can order through the Bojangles app available on both the Apple App Store and Google Play Store.
What types of food does Bojangles serve?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s suitable for breakfast, lunch, and dinner.
Is Bojangles in Lebanon wheelchair accessible?
Yes, the restaurant has wheelchair accessible entrances and parking.
What payment options are accepted at Bojangles in Lebanon?
Bojangles accepts cash, Mastercard, Visa, and Travelers Checks as payment.
Does Bojangles provide catering services?
Yes, catering is available at Bojangles Lebanon.
Is there free Wi-Fi available at Bojangles in Lebanon?
Yes, Bojangles offers free Wi-Fi to its customers.
What nearby restaurants can I visit after Bojangles in Lebanon?
After dining at Bojangles, you might want to visit Chili's Grill & Bar for Tex-Mex cuisine or It’s Just Wings for chicken wings.
Are there convenient places to refuel or shop near Bojangles in Lebanon?
Yes, there are several convenience stores and gas stations nearby, such as Twice Daily and Shell, where you can fuel your car or grab essentials.
What accommodations are available near Bojangles in Lebanon for travelers?
Nearby hotels include Candlewood Suites Lebanon, Fairfield by Marriott Lebanon, and Avid Hotels Nashville - Lebanon, ideal for visitors needing a place to stay.