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Arby's

4.0
(1184 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
813 S Cumberland, Lebanon, TN
37087, United States

Hours

Reviews

4.0
1,184 reviews
5 stars
580
4 stars
303
3 stars
134
2 stars
68
1 star
99

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied, with some praising friendly staff and quick service, while others reported rude behavior and long wait times.

Food Quality

Food quality was inconsistent; many enjoyed the freshness and taste, but some received cold or poorly prepared items.

Cleanliness

The restaurant was frequently noted for its cleanliness, particularly the restrooms, which received positive remarks.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Atmosphere

The atmosphere received mixed reviews, with some locations described as welcoming and clean, while others felt dark and uninviting.
  • MB
    Michael Bloom
    Feb 21, 2026
    5.0
    Cleanest Arby's I've visited in a while plus the food was hot, fresh, and delicious.
  • KM
    Kelli Mayo
    Feb 1, 2026
    4.0
    Almost always getting the same thing, I decided to be bold and try the brisket. It was ok, flavor was good but hoped for more than a sprinkle of crispy fried onions and less fatty, bacon-like meat. It was a fantastic deal, I got in on a buy one get one deal and topped it off with an always refreshing Jamocha shake. I didn't have to cook, didn't have to wash dishes, and had a full belly in the end, so I really can't complain. I'll probably go back to the regular order next time, but I'll be back to Arby's again. They have the meats, after all.
  • EG
    Evie Green
    Dec 30, 2025
    5.0
    The atmosphere, the cleanliness, the service, the workers attitude..... 10/10 the best Arby's I've ever been to. The inside was lovely, everything was clean, the workers were incredibly sweet and got our food out to us extremely quickly. The staff are definitely a huge reason while I will be returning! Definitely recommend!
  • BA
    Brian Arthur
    Dec 26, 2025
    5.0
    Awesome food and awesome service
  • SS
    Sd Seeley
    Dec 24, 2025
    5.0
    Took a little wait but was hot fresh & the people working are always so friendly

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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