McDonald's

3.3
1122 reviews
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Business Details

104 Sequoyah Access Rd, Lakesite, TN
37379, United States
(423) 332-0022
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
104 Sequoyah Access Rd, Lakesite, TN
37379, United States

Hours

Reviews

3.3
1,122 reviews
5 stars
366
4 stars
220
3 stars
195
2 stars
103
1 star
238

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru and for curbside orders, with some experiences exceeding 30 minutes.

Food Quality

There were numerous complaints about food being served cold or not fresh, with inconsistent quality noted across different visits.

Staff Attitude

While some customers praised friendly staff, many others reported rude service and a lack of responsiveness from employees.

Order Accuracy

Several reviews highlighted issues with incorrect orders, missing items, and the need to double-check bags before leaving.

Cleanliness

The restaurant was noted for being clean by some customers, but others reported issues with the dining area and kitchen cleanliness.
  • PR
    Pat Renfro
    Nov 12, 2025
    3.0
    Always slow.
  • AW
    Alexis Williams
    Nov 8, 2025
    1.0
    Terrible service and extremely slow
  • CO
    Casey Orrell
    Oct 11, 2025
    1.0
    If I could leave less than 1 star I would. I waited for over 20 minutes at the window for my food. The window was open the entire time and when they finally gave me my food, expecting it to be fresh, the chicken strips were cold, the fries were cold, and the lady at the window pretty much threw the bag at me. Definitely wont be back to this location
  • KD
    Kristin D
    Oct 9, 2025
    3.0
    My favorite thing at McDonald’s is their frappes. At least when the machine is working. I believe it’s worked just once for a few weeks since APRIL. I’m sick of having to go an extra 15 minutes if I want a frappe. Fix the machine
  • BC
    Barbara Chance
    Oct 6, 2025
    1.0
    The people were great, however I waited twenty minutes in the drive thru for one crispy chicken sandwich with golden sauce and one medium diet coke at 8:07pm. I thought ok the sandwich will be freshly cooked and hot since I had to wait so long. When I got the sandwich, I wasn't hot, nor fresh. I made sure to check the sandwich when I pulled out of the parking lot and got back on the road to see what it was like.
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Lakesite, TN?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 11:00 PM on Saturdays and Sundays.

When is the drive-thru available at this McDonald's location?

The drive-thru is open from 5:00 AM to 11:00 PM on weekdays and from 6:00 AM to 11:00 PM on weekends.