Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.0
180 reviews
5 stars
109
4 stars
25
3 stars
11
2 stars
13
1 star
22
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and unresponsive staff, indicating a need for better management and training.
Food Quality
Mixed reviews on food quality, with some praising it while others noted issues like cold food, poor preparation, and inconsistent quality.
Cleanliness
Several reviews highlighted cleanliness issues in the dining area and bathrooms, suggesting a need for improved sanitation practices.
Customer Experience
While some customers enjoyed friendly service and good food, others experienced rude management and poor customer service, leading to dissatisfaction.
Product Availability
Customers expressed frustration over frequently being out of popular items, particularly ice cream, which affected their overall experience.
- TPTimothy PaxsonOct 30, 20254.0I only get The banana splits there but they're good
- SSSonja SmithOct 25, 20253.0I gave it 3 stars because I'm tired of driving to the location and them being out of ice cream or a machine is not working. Twice I've ordered online and when I went to pick it up they didn't have what I ordered. If they don't have it, it shouldn't let you order it. Idk who is ordering their ice cream for restock, but they're not doing a very good job. I'm writing this because I was thinking of going there. I tried to call and ask if they have what I was going to get because I don't want to make another wasted trip, but no one answered. This is going to make the second time that I'm not going to even try. I'm just going somewhere else that's never out of ice cream. I prefer things Dairy Queen has so I wish they would keep their freezer stocked better.
- JSJennifer StaffordOct 21, 20255.0Service was quick and the ice cream was delicious 😋😋😋
- MSmary beth sweeneyOct 11, 20251.0There was sharp hard plastic in my child's ice-cream took 30 minutes to get half the order another 30 for them to correct it this saw the cook eating with gloves on while making orders this place needs new management quickly or properly train them
- JLJohn LytleSep 23, 20253.0Seven dollar meao'neill food was o k except the small fry portion has dropped down to like you will expect with a kid's meal. Also The hot fudge small Sunday was a real real disappointment.Just a bowl of ice cream with a really small drizzle of hot chocolate over top.Was not a sunday
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Lafayette, TN offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.
What are the opening hours for Dairy Queen Grill & Chill during the week?
The restaurant is open from 10:30 AM to 9:30 PM Monday through Wednesday, and from 10:30 AM to 10:00 PM Thursday through Sunday.
Is Dairy Queen Grill & Chill in Lafayette, TN open on holidays?
Dairy Queen Grill & Chill is closed on November 27, 2025, and December 25, 2025.
Does this Dairy Queen location have a drive-thru?
Yes, Dairy Queen Grill & Chill in Lafayette has a drive-thru service available.
Is the Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it welcomes families, provides booster seats, high chairs, wheelchair accessibility, and has restrooms and outdoor seating.
Can I place an order online or use an app for deals at this Dairy Queen?
Yes, you can order online via their website and download the Dairy Queen app for exclusive deals.
Does the Dairy Queen Grill & Chill in Lafayette provide free WiFi?
Yes, this location offers free WiFi for guests.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby places include Skin Bliss pharmacy, LibertyX Bitcoin ATM, Johnson-Stone Insurance and Financial Services, and New China Buffett Chinese restaurant, which can be convenient or interesting stops around your visit.
Are there any healthcare facilities close to Dairy Queen Grill & Chill?
Yes, nearby healthcare facilities include Macon Community Hospital, Lafayette Children's Clinic, Primary Healthcare Group, and Tennessee Heart & Vascular - Lafayette.
What automotive services are available near Dairy Queen Grill & Chill in Lafayette?
Nearby automotive services include T & T Diesel Service, Jays Auto Repair, Woodard Tire Mc, D and J Tire & Auto, Ryan's Service Center, and Integrity Auto Sales.