The quality of food was inconsistent, with some customers praising it while others described it as subpar or overpriced.
Cleanliness
Multiple reviews mentioned dirty dining areas and unsanitary practices by staff.
Customer Experience
While some customers had positive experiences with friendly staff and good service, many expressed frustration with management and overall service quality.
Product Availability
Several customers noted that the location often ran out of key items, leading to disappointment.
AP
Arthur Pagett
Jan 2, 2026
1.0
Great if you have plenty of time to spare, no where to go etc…. Service was non existent
TP
Timothy Paxson
Oct 30, 2025
4.0
I only get The banana splits there but they're good
SS
Sonja Smith
Oct 25, 2025
3.0
I gave it 3 stars because I'm tired of driving to the location and them being out of ice cream or a machine is not working. Twice I've ordered online and when I went to pick it up they didn't have what I ordered. If they don't have it, it shouldn't let you order it. Idk who is ordering their ice cream for restock, but they're not doing a very good job. I'm writing this because I was thinking of going there. I tried to call and ask if they have what I was going to get because I don't want to make another wasted trip, but no one answered. This is going to make the second time that I'm not going to even try. I'm just going somewhere else that's never out of ice cream. I prefer things Dairy Queen has so I wish they would keep their freezer stocked better.
JS
Jennifer Stafford
Oct 21, 2025
5.0
Service was quick and the ice cream was delicious 😋😋😋
MS
mary beth sweeney
Oct 11, 2025
1.0
There was sharp hard plastic in my child's ice-cream took 30 minutes to get half the order another 30 for them to correct it this saw the cook eating with gloves on while making orders this place needs new management quickly or properly train them
What are the opening hours for Dairy Queen Grill & Chill during the week?
The restaurant is open from 10:30 AM to 9:30 PM Monday through Wednesday, and from 10:30 AM to 10:00 PM Thursday through Sunday.
Is Dairy Queen Grill & Chill in Lafayette, TN open on holidays?
Dairy Queen Grill & Chill is closed on November 27, 2025, and December 25, 2025.
Does this Dairy Queen location have a drive-thru?
Yes, Dairy Queen Grill & Chill in Lafayette has a drive-thru service available.
Is the Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it welcomes families, provides booster seats, high chairs, wheelchair accessibility, and has restrooms and outdoor seating.
Can I place an order online or use an app for deals at this Dairy Queen?
Yes, you can order online via their website and download the Dairy Queen app for exclusive deals.
Does the Dairy Queen Grill & Chill in Lafayette provide free WiFi?
Yes, this location offers free WiFi for guests.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby places include Skin Bliss pharmacy, LibertyX Bitcoin ATM, Johnson-Stone Insurance and Financial Services, and New China Buffett Chinese restaurant, which can be convenient or interesting stops around your visit.
Are there any healthcare facilities close to Dairy Queen Grill & Chill?
Yes, nearby healthcare facilities include Macon Community Hospital, Lafayette Children's Clinic, Primary Healthcare Group, and Tennessee Heart & Vascular - Lafayette.
What automotive services are available near Dairy Queen Grill & Chill in Lafayette?
Nearby automotive services include T & T Diesel Service, Jays Auto Repair, Woodard Tire Mc, D and J Tire & Auto, Ryan's Service Center, and Integrity Auto Sales.