Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
4.0
183 reviews
5 stars
110
4 stars
25
3 stars
11
2 stars
13
1 star
24
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and poor service, often attributing these issues to inexperienced staff and management problems.
Food Quality
While some customers enjoyed the food, many expressed dissatisfaction with the quality, including cold items, incorrect orders, and inconsistent preparation.
Cleanliness
Several reviews highlighted cleanliness issues in the dining area and food preparation practices, indicating a need for better hygiene standards.
Customer Service
Despite negative experiences, some customers praised individual staff members for their friendliness and helpfulness, suggesting that service quality varies significantly.
Pricing Concerns
Many customers felt that the prices were high relative to the quality of food and service received.
CM
Cow Man
4 days ago
1.0
I would rate 0 if it wa option waited forever
HR
Hannah Rice
Jan 18, 2026
5.0
Hats off to Taymen and her exceptional kindness, and her customer service. i absolutely loved her attitude, and the attitude she had towards her customers! Look forward to coming back!
AP
Arthur Pagett
Jan 2, 2026
1.0
Great if you have plenty of time to spare, no where to go etc…. Service was non existent
TP
Timothy Paxson
Oct 30, 2025
4.0
I only get The banana splits there but they're good
SS
Sonja Smith
Oct 25, 2025
3.0
I gave it 3 stars because I'm tired of driving to the location and them being out of ice cream or a machine is not working. Twice I've ordered online and when I went to pick it up they didn't have what I ordered. If they don't have it, it shouldn't let you order it. Idk who is ordering their ice cream for restock, but they're not doing a very good job. I'm writing this because I was thinking of going there. I tried to call and ask if they have what I was going to get because I don't want to make another wasted trip, but no one answered. This is going to make the second time that I'm not going to even try. I'm just going somewhere else that's never out of ice cream. I prefer things Dairy Queen has so I wish they would keep their freezer stocked better.
What are the opening hours for Dairy Queen Grill & Chill during the week?
The restaurant is open from 10:30 AM to 9:30 PM Monday through Wednesday, and from 10:30 AM to 10:00 PM Thursday through Sunday.
Is Dairy Queen Grill & Chill in Lafayette, TN open on holidays?
Dairy Queen Grill & Chill is closed on November 27, 2025, and December 25, 2025.
Does this Dairy Queen location have a drive-thru?
Yes, Dairy Queen Grill & Chill in Lafayette has a drive-thru service available.
Is the Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it welcomes families, provides booster seats, high chairs, wheelchair accessibility, and has restrooms and outdoor seating.
Can I place an order online or use an app for deals at this Dairy Queen?
Yes, you can order online via their website and download the Dairy Queen app for exclusive deals.
Does the Dairy Queen Grill & Chill in Lafayette provide free WiFi?
Yes, this location offers free WiFi for guests.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby places include Skin Bliss pharmacy, LibertyX Bitcoin ATM, Johnson-Stone Insurance and Financial Services, and New China Buffett Chinese restaurant, which can be convenient or interesting stops around your visit.
Are there any healthcare facilities close to Dairy Queen Grill & Chill?
Yes, nearby healthcare facilities include Macon Community Hospital, Lafayette Children's Clinic, Primary Healthcare Group, and Tennessee Heart & Vascular - Lafayette.
What automotive services are available near Dairy Queen Grill & Chill in Lafayette?
Nearby automotive services include T & T Diesel Service, Jays Auto Repair, Woodard Tire Mc, D and J Tire & Auto, Ryan's Service Center, and Integrity Auto Sales.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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