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Dairy Queen Grill & Chill

4.0
(183 reviews)

Business Details

201 Hwy 52 Bypass W, Lafayette, TN
37083, United States
(629) 284-6326
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
201 Hwy 52 Bypass W, Lafayette, TN
37083, United States

Hours

Reviews

4.0
183 reviews
5 stars
110
4 stars
25
3 stars
11
2 stars
13
1 star
24

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor service, often attributing these issues to inexperienced staff and management problems.

Food Quality

While some customers enjoyed the food, many expressed dissatisfaction with the quality, including cold items, incorrect orders, and inconsistent preparation.

Cleanliness

Several reviews highlighted cleanliness issues in the dining area and food preparation practices, indicating a need for better hygiene standards.

Customer Service

Despite negative experiences, some customers praised individual staff members for their friendliness and helpfulness, suggesting that service quality varies significantly.

Pricing Concerns

Many customers felt that the prices were high relative to the quality of food and service received.
  • CM
    Cow Man
    4 days ago
    1.0
    I would rate 0 if it wa option waited forever
  • HR
    Hannah Rice
    Jan 18, 2026
    5.0
    Hats off to Taymen and her exceptional kindness, and her customer service. i absolutely loved her attitude, and the attitude she had towards her customers! Look forward to coming back!
  • AP
    Arthur Pagett
    Jan 2, 2026
    1.0
    Great if you have plenty of time to spare, no where to go etc…. Service was non existent
  • TP
    Timothy Paxson
    Oct 30, 2025
    4.0
    I only get The banana splits there but they're good
  • SS
    Sonja Smith
    Oct 25, 2025
    3.0
    I gave it 3 stars because I'm tired of driving to the location and them being out of ice cream or a machine is not working. Twice I've ordered online and when I went to pick it up they didn't have what I ordered. If they don't have it, it shouldn't let you order it. Idk who is ordering their ice cream for restock, but they're not doing a very good job. I'm writing this because I was thinking of going there. I tried to call and ask if they have what I was going to get because I don't want to make another wasted trip, but no one answered. This is going to make the second time that I'm not going to even try. I'm just going somewhere else that's never out of ice cream. I prefer things Dairy Queen has so I wish they would keep their freezer stocked better.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Lafayette, TN offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.

What are the opening hours for Dairy Queen Grill & Chill during the week?

The restaurant is open from 10:30 AM to 9:30 PM Monday through Wednesday, and from 10:30 AM to 10:00 PM Thursday through Sunday.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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