Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 5143 Murfreesboro Rd. in La Vergne. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous reviews highlighted poor customer service, with reports of rude staff and unprofessional management.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong food.
Food Quality
While some customers praised the food as fresh and tasty, others reported cold food and small portions.
Kiosk Issues
Several customers expressed frustration with the reliance on kiosks for ordering, leading to a lack of personal service.
Inconsistent Experience
The overall experience varied greatly, with some praising the location while others described it as one of the worst Taco Bells.
BB
Bryan
Oct 24, 2025
1.0
I am going to stop coming here pay for extra beef and u get barely any beef
MA
Mark Anderson
Oct 20, 2025
5.0
Thank you so much for the help and service you have provided. I highly recommend this place to eat.
JF
Jessi Fritzenwalden
Oct 11, 2025
1.0
Este lugar brinda muy mal servicio al cliente, pésimo. Fui hoy 11 de octubre en el horario de 1:00 y el trabajador parecía que caminaba con los pies arrastra y depaso un grosero.
SS
SKY STEPHENS
Sep 29, 2025
1.0
Tonight I specifically ordered a black bean chalupa. I havent eaten beef in years, and I bit into the chalupa and there was beef. No one else had ordered a chalupa.
KP
K Petrie
Sep 28, 2025
1.0
The only reason I rated the service a 1 is because O could not give a zero. The lady at the counter on Sunday, 9.28.25 at 2:30 pm was rude and clearly does not know customer service. She made no Eye Contact or Greeted me when I walked in. When I stood by the counter to look at the menu. I said hello, to which I received no response. I proceeded to say, how are you, without looking up she rudely said fine. At that point she said you can order at the kiosk. I said, I am looking at thr menu but thank you. I ended up leaving and not ordering there due to the unpleasant nature of that interaction. I have worked in Hospitality for 25 years and cannot believe the way the workers at location were. I went back in to get her name and she would not even look at me, two of the other workers said they don't give out names. Maybe it is Fast Food but in my industry, we give our name and wear name tags. The Fast Food Industry especially this Taco Bell needs yo take a lesson from Chick Fil A!