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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer service experiences varied widely, with some praising friendly staff while others reported rude or unhelpful interactions.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong modifications.
Food Quality
Food quality was inconsistent, with some customers receiving hot and fresh meals while others reported cold or poorly prepared items.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the dining area and bathrooms.
Speed of Service
Service speed was noted as a positive aspect by some, while others experienced long wait times, especially during busy hours.
KC
Kevin Crabtree
6 days ago
1.0
44% more expensive than other McDonalds.
I got the same order 2 days in a row as a treat for guys in my company. At one location it was $27.34. At this location it was $39.52 for the exact same order.
FR
Fernando Ruiz
Nov 7, 2025
5.0
I love this place, everything is great about the food, it always tastes good and it's fast. My problem is with the older person who works the drive-thru; he's very unpleasant and doesn't help customers. That's a big problem.
DM
Diego Marin
Oct 31, 2025
1.0
Today, October 31, 2025, at 10:09 PM, the manager rudely told me I had to get back in line when my order was missing some nuggets. Terrible service at this McDonald's.
JJ
Jo
Oct 28, 2025
5.0
My daughter & I stopped. We went inside & ordered the 20 nuggets & basket of fries to share & again you can only get 3 dipping sauces. You always run out of sauce before you do your nuggets & ketchup doesn't go good with chicken nuggets. The price you pay McDonald's can afford a 4th sauce with 20 pieces.
KG
Karla Gabriela Gutierrez
Oct 26, 2025
5.0
Excelente servicio al cliente, comida bien fresca y caliente, papas deliciosas, me sirvieron en la mesa y me preguntaron que si todo está bien y hasta me ofrecieron salsas, me sentí como en un restaurante real.