McDonald's

3.4
1587 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5147 Murfreesboro Rd, La Vergne, TN
37086, United States

Hours

Reviews

3.4
1,587 reviews
5 stars
588
4 stars
293
3 stars
254
2 stars
139
1 star
313

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Food Quality

Feedback on food quality was mixed, with some praising hot and fresh meals while others complained about cold or improperly prepared food.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and bathrooms.

Technology Issues

Customers experienced problems with the mobile app and kiosks, leading to frustration with order placement.
  • JP
    jose pleitez
    Jan 4, 2026
    2.0
    Bad service. I parked in space number two, waited 15 minutes for a coffee, and they never brought it to me
  • EM
    E M
    Dec 25, 2025
    4.0
    Un lugar con gente amable
  • RB
    Rudy B
    Dec 15, 2025
    5.0
    Todo fresco y delicioso. Trato amable para todos y empleados bilingues.
  • MM
    Momoftwo Fur babies mom
    Dec 13, 2025
    2.0
    You place your order on kiosk and no receipt and our order # pops up fast so you can miss it. Crew that called out order said nothing to us. Cokes was flat. And burger was cold. Fries you could tell grease was old.
  • AC
    Alexander Conde
    Nov 24, 2025
    1.0
    Pretty much the worst Mcd's in Rutherford county. Bland cold food. Good luck getting anyone to help you. Went for a drink refill and employees just stare at you like you have a hole in your head. Kiosk didn't print receipt. Employees on break in the dining area listening to Spanish Tik Tok and YouTube videos on full blast. Generally an unpleasant experience.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 5147 Murfreesboro Rd, La Vergne, TN?

This McDonald's location is open 24 hours every day of the week.

Does this McDonald's offer drive-thru service, and what are the drive-thru hours?

Yes, this McDonald's has a drive-thru open 24/7 throughout the week.