McDonald's

3.4
1573 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5147 Murfreesboro Rd, La Vergne, TN
37086, United States

Hours

Reviews

3.4
1,573 reviews
5 stars
584
4 stars
290
3 stars
252
2 stars
136
1 star
311

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally found the food to be good and hot, but there were complaints about incorrect orders and food quality issues, including cold items and food poisoning.

Customer Service

Many reviews highlighted poor customer service, including rude staff, long wait times, and frequent order mistakes.

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and difficulty in getting resolutions for their complaints.

Service Speed

While some customers experienced fast service, many others reported long wait times, especially during late-night hours.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and bathrooms, contributing to a negative dining experience.
  • TJ
    tiffany Jordan
    Nov 9, 2025
    1.0
    Worst McDonald's ever!!! Made order wrong twice at 1230 am on November 9th. Then asked for a refund and the workers were rude and acted like it was my fault I didn't like ketchup on my burger. Do not eat here if you care about your time or food
  • DA
    Dios Te ama
    Nov 1, 2025
    1.0
    Ugh, I bought some chips and a Sprite, and the Sprite tasted like baby. The chips were ice cold and hard, like they were two days old. I didn't eat any of it. I wasted my $18. Totally disgusting and this I went shopping at 3 in the afternoon 🤢🤮👀 look elsewhere 0/10
  • JR
    Julie Ruppel
    Oct 30, 2025
    4.0
    Food was good and it was hot
  • CY
    Chad Yates
    Oct 16, 2025
    1.0
    The app rarely works at this location and getting a person to take an order at the counter is very difficult and can take 5-10 minutes just to order. Update: The response from corporate was to remove and reinstall the app. 😆 🤣 😂 Tried that (in front of a McD manager) before they suggested it; it didn't help. Update: 11/06 Reward Code would not scan or key in again. Maybe I'll just update each time it doesn't work.
  • MM
    Mariam M
    Oct 9, 2025
    1.0
    I ordered a frappe along with food and I paid extra to have extra caramel drizzle and only given me the regular amount.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 5147 Murfreesboro Rd, La Vergne, TN?

This McDonald's location is open 24 hours every day of the week.

Does this McDonald's offer drive-thru service, and what are the drive-thru hours?

Yes, this McDonald's has a drive-thru open 24/7 throughout the week.