Dunkin'

3.7
590 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve La Vergne, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5285 Murfreesboro Rd, La Vergne, TN
37086, United States

Hours

Reviews

3.7
590 reviews
5 stars
299
4 stars
89
3 stars
58
2 stars
30
1 star
114

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and a lack of attention to detail.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior.

Product Availability

Customers frequently noted that the store was out of popular items, particularly donuts, at various times.

Cleanliness

Several reviews mentioned that the location was not as clean as expected, with some describing sticky surfaces.

Inconsistency

The quality of food and drinks varied significantly, with some customers praising specific items while others reported them being stale or poorly prepared.
  • BA
    Breanna Allen
    Jan 5, 2026
    1.0
    They are always out of donuts. I ordered online and they were out of pretty much everything when I got there so I figured maybe it was because it was later in the evening. I come back at an earlier time the next day and order at the drive thru window and was told they had Boston Cream and glazed donuts just to get to the window and be told they don’t have any like what in the world? I just spoke with you over the speaker not even a minute ago. I just ended up cancelling my order. Not to mention this happened about a year ago which is why I was hesitant on coming back. I don’t understand how you are a donut/coffee shop and don’t ever have donuts. Management really needs to look into things here so this store can get it together because it’s went down drastically within the past couple of years.
  • CX
    Choriev Xusan
    Jan 3, 2026
    1.0
    To slowly
  • KG
    Kaye Grigsby
    Dec 4, 2025
    2.0
    Every time I think I’m being financially conscious and choose dunkin I immediately regret it and wish I would have spent the extra 3$ at Starbucks!!!! Drink is always different and always wrong! It’s like they don’t know they are a coffee shop??? Also the past three times I’ve been I’ve asked for caramel drizzle, been charged .30 for it, and not gotten it!!!!! I was the only car in the line today and safe to say I will not be back. Thank god they are building a 7brew right down the road. It’s like teenagers are working yet it’s all adults. I don’t get it - a former Dunkin worker ❤️
  • AJ
    Angela Jarrett
    Dec 2, 2025
    1.0
    This Dunkin was so convenient but today I was highly disappointed!!!! Usually the service is wonderful honestly the weekend workers are the best. I ordered an ice white chocolate drink it was more ice than coffee, wasn’t filled to the top when asked to fill it I can see the workers laughing. These two young ladies has no customer service I’m a manager and customer service goes a long way. When you come across workers who are rude and careless business is lost! By reading some of these comments something should be done about their customer service . I will no longer spend my money at this location. I was the customer who one day came back to give every worker a $5 tip but these girls today were horrible. I hope the new girl always showcase good customer service and don’t allow them to rub off on them.
  • JS
    John Stewart
    Nov 22, 2025
    1.0
    Was sitting in lobby the other day and got a wipe threw on me

Frequently Asked Questions About Dunkin'

What are the holiday drink specials available at Dunkin' in La Vergne, TN?

During the holiday season, Dunkin' offers the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.

What are the operating hours for Dunkin' in La Vergne, TN?

Dunkin' is open from 5:00 AM to 9:00 PM Monday through Thursday and Saturday, 5:00 AM to 8:00 PM on Friday, and 6:00 AM to 8:00 PM on Sunday.