Dunkin'

3.7
583 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve La Vergne, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5285 Murfreesboro Rd, La Vergne, TN
37086, United States

Hours

Reviews

3.7
583 reviews
5 stars
297
4 stars
88
3 stars
58
2 stars
29
1 star
111

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong food/drink preparations.

Staff Professionalism

Feedback highlighted a lack of professionalism and customer service skills among staff, with several instances of rudeness and unhelpful behavior.

Service Speed

Customers frequently mentioned slow service and long wait times, particularly for mobile orders and during busy hours.

Cleanliness

While some reviews noted cleanliness, others pointed out issues such as sticky surfaces and unsanitary conditions.

Product Quality

Mixed reviews on food and drink quality, with some customers enjoying their items while others received stale or poorly prepared food.
  • JS
    John Stewart
    2 days ago
    1.0
    Was sitting in lobby the other day and got a wipe threw on me
  • NG
    Nikita Gee
    Nov 10, 2025
    2.0
    Dirty compared to other dunkins
  • MB
    Michelle Buchanan
    Nov 1, 2025
    1.0
    Past 2 times I have been here my food has been completely wrong and covered in sauce to the point I can't even eat it. (Money wasted)
  • MM
    Marleny McDaniel
    Oct 31, 2025
    2.0
    I ordered a medium Hot Matcha and this is what I got. Please check your drinks before you leave. I had an inkling that something was wrong because my cup was fairly light. I would’ve went back, but there was already a line and I had to go to work. Wish the staff paid more attention to detail.
  • JH
    Jocelyn hall
    Oct 7, 2025
    3.0
    I’ve been asked on numerous visits to leave a review leave a review to let us know how we are doing so here is my review. I love COFFFFEEEEE, & I ended up trying Dunkin out from a TikTok video I seen before then I was a LOYAL STARBUCKS GIRLIE. After giving Dunkin a try with ice coffee I felt inlove with a certain drink and let me tell you when I first started coming to this location it was a girl working there I dont know her name but she is was lovely everytime she is at work and making the drinks my drink comes out perfect EACH AND EVERYTIME. However when she is not there it is a complete game of Russian roulette you might get it right and you might get it wrong. & I just do not understand how and why? There has been many days I don’t take my drink back because I get it on my way to work. All the lady’s there has been nothing but nice when I come through however my drink is not always right and I’m starting to think maybe I shouldn’t have started cheating on Starbucks.

Frequently Asked Questions About Dunkin'

What are the holiday drink specials available at Dunkin' in La Vergne, TN?

During the holiday season, Dunkin' offers the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.

What are the operating hours for Dunkin' in La Vergne, TN?

Dunkin' is open from 5:00 AM to 9:00 PM Monday through Thursday and Saturday, 5:00 AM to 8:00 PM on Friday, and 6:00 AM to 8:00 PM on Sunday.