Arby's

Reviews

• TH

  Tracy Hughes

  Dec 26, 2025
  1.0
  Food was cold and just gross. Won't return to this location
• JC

  James Chappell

  Dec 8, 2025
  3.0
  This review is for a very specific instance instead of an overall experience with this location. Normally I have no issues out of this location but today I did. In the early afternoon today (12/08) my niece and I walked in to order some food (with intentions of placing it "to go"). Upon entering, the first thing we hear is the young black female employee talking to somebody in a deliberately disrespectful tone of voice "See this is why you shouldn't be off back line." We walked up and stood there, waiting to place an order. The female employee made no effort to greet us or ask us to please stand by, she'll be with us shortly..... nothing. Instead, however, with her back to us she continues to berate the employees working on the back line, aggressively and disrespectfully commenting on everything they're doing. "You need to fix that." "You're making a mess." "That's too much, it's only a pinch of lettuce." "It's gonna fall apart." and several other very loud and vocal comments that the entire dining area could clearly hear. The two working the back line couldn't even say anything - she just was just going on and on in a hateful manner about every single thing they were doing. My first thought was to say something of "If they seem to be doing absolutely everything wrong, get back and there and show them out to do it properly." (I could see the wraps being made, personally, and they didn't seem to be doing a bad job.) After hearing this for a few minutes, I decided to leave. If she was openly treating her team members in that regard, I was not about to volunteer me or my niece to be next. As we were clearly walking out the door, there was no effort to even turn around, no apologies, nothing. She just kept digging into the back line team members. I tried calling the location for an owner's contact but nobody answered the phone. So, unfortunately, I feel like this is the only place to notify the location of this behavior. As I said in the beginning... the food is normally good from there. It's why I gave an overall of 3 stars and not 1. I have my favorites and they never disappoint. This specific employee, however, is completely unacceptable. It cost the company business today.
• FS

  Faye Scott

  Nov 15, 2025
  4.0
  Freash food
• AB

  AmyJoy Butterworth

  Nov 1, 2025
  5.0
  The guy at the drive thru was so friendly that it makes me want to revisit just to have him take my order! Food was good and hot! I have zero complaints!
• JG

  John Gannon

  Sep 23, 2025
  5.0
  The crew staff are very kind and the milkshakes are top notch! Highly recommended!