Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
915 reviews
5 stars
407
4 stars
237
3 stars
126
2 stars
48
1 star
97
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported that the food was often cold, stale, or not fresh, with several complaints about incorrect orders and poor preparation.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and frequent order mistakes.
Atmosphere
The restaurant's atmosphere received mixed reviews, with some noting cleanliness and friendliness, while others pointed out broken facilities and unprofessional behavior from staff.
Order Accuracy
A significant number of customers experienced issues with order accuracy, receiving incorrect items or missing components.
Pricing Concerns
Some customers felt that the prices were high relative to the quality of food received, with complaints about overcharging.
- RRRaeRae1420Oct 27, 20251.0I have been going to this Wendy's for years and it has been good for a while. It has severely declined. My family went through the drive thru today while my daughter was in dance class. There was one car ahead of us and we still had 15 minutes so I thought we were safe. I was incorrect. The guy at window pulled us forward with no drinks, but whatever. We waited until it was literally time to get my child. Finally my husband and I were irate. I just wanted a refund. My youngest was screaming at this point. So my husband goes in and tells them he wants a refund. They never bring him a manager but tell him they don't do refunds. They have to get approval from a general manager and she isn't there. We leave, pick up my daughter and come back. I proceed to go in. Finally, I guess the manager finally called back, an employee came out and talked to me and apologized. I was told my food had been sitting there the whole time and no one bothered to bring it out. I work in food services and I'm a shift leader in a restaurant so I understand that these happen. But it still needs to be addressed.
- CHChristopher HollifieldOct 22, 20251.0I went in and place an order for a hamburger and told the cashier that if it comes out dry and cold like it has been coming that I would bring it back lo and behold that's exactly what happened I took it back he said that he'd fix it talk to the guy in the back and it came out exactly the same cold dry edges with no lettuce and lukewarm fries that's it I'm done with this Wendy's and for as for the atmosphere fix the broken window
- CHCindy HayesOct 18, 20255.0I always go thru drive window. Order is always accurate. Food is great. They have options for healthy meal. Prices reasonable.
- HHhuskywonderboffOct 16, 20251.0Don’t get the food late here. It was definitely not fresh. Couldn’t even eat the fries.
- TCTabatha CoxSep 30, 20251.0Stopped by this morning to grab a quick breakfast for my kids as their treat for having a good week last week and me a coffee. Ordered the cold foam caramel priced at $3.79 on their menu board. It rang up $5.29. Told the cashier and she said well it the iced coffee and cold foam are priced different…..umm according to your menu board they are priced the same. Paid the full overcharged amount and went on only to found out the biscuits were so dry and hard they were not edible and the “cold foam” was like warm watered down coffee that tastes burnt!!!! This Wendys lacks quality,customer service and overall engagement!! We won’t be returning. I also just realized that sausage biscuits and small seasoned potatoes were supposed to be priced at 2/$3 and as you can see that didn’t happen either!!!!!!
Frequently Asked Questions About Wendy's
Is Lafollette Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in La Follette, TN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter La Follette, TN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (423) 592-4066.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Lafollette Wendy’s serve breakfast?
Yes, this Wendy’s location in La Follette, TN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the hours of operation for the Wendy's in La Follette, TN?
Wendy's in La Follette is open daily from 6:30 AM to 1:00 AM, including the drive-thru.
Does this Wendy's location offer drive-thru service?
Yes, this Wendy's offers drive-thru service every day from 6:30 AM to 1:00 AM.
Can I order Wendy's food for delivery near La Follette?
Delivery is available where offered. To check if delivery is available near you, use the Wendy's app or visit order.wendys.com and enter your delivery address.
Is breakfast served at this Wendy's?
Yes, the Wendy's in La Follette serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at Wendy's La Follette?
They accept American Express, cash, Discover, MasterCard, and Visa.
How can I contact Wendy's La Follette for questions or feedback?
You can call (423) 592-4066 directly, visit their Contact page online, use their Live Chat, or call 888-624-8140 for customer care.
Where can I find Wendy's menu and pricing information online?
Menu and pricing can be found at https://menu.wendys.com/ or by selecting your location on order.wendys.com or through the mobile app.
What nearby restaurants can I visit around Wendy's La Follette?
Nearby restaurants include Kyoto Express Japanese Grill, Sidelines Bar & Grill, Twin Flame Sports Bar & Restaurant, The Local, Shopping Us, and Burger King.
Are there nearby places to relax or enjoy a drink near Wendy's La Follette?
Yes, Sidelines Bar & Grill, Twin Flame Sports Bar & Restaurant, and Backdoor Cafe are nearby for drinks and casual dining.
What nearby services can customers find close to Wendy's La Follette?
Nearby services include Potters Home Center (hardware), Tennova Outpatient Physical Therapy, dentists like Towles Eddie C DDS and ACES Dental, and fitness options like Absolute Fitness and Absolute Swim with Julie.