Papa Johns Pizza

4.0
325 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in La Follette, TN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best La Follette pizza for any occasion. Call us for pizza delivery in La Follette or stop by 1907 Old Jacksboro Highway for carryout to order the best pizza in La Follette, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1907 Old Jacksboro Highway, La Follette, TN
37766, United States

Hours

Reviews

4.0
325 reviews
5 stars
176
4 stars
63
3 stars
35
2 stars
11
1 star
40

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff and long wait times for orders.

Food Quality

Mixed reviews on food quality; while some praised the pizza, others noted issues like cold food, missing toppings, and inconsistent preparation.

Positive Experiences

Several customers highlighted fast service and friendly staff, particularly during busy times.

Delivery Problems

Numerous complaints about delivery issues, including cold pizzas and incorrect orders.
  • BR
    Britnee Ray
    Jan 4, 2026
    5.0
    My favorite pizza! Always hot and fresh, always delicious. Can't beat the price either.
  • AB
    Aaron Barnes
    Dec 8, 2025
    1.0
    The manager Keith ford is a joke is extremely rude and tries to flirt with underage kids he needs to be fired
  • JB
    Josh B
    Nov 26, 2025
    2.0
    So first the good. Food was hot, fast and cooked perfectly. The pizza tasted the best I've had from this location. The bad? Three people from our group pulled a long hair out of their mouth while eating the pizza. I've had this happen before at different places. As disgusting as it is it happens I get it. People are human and for that I can look past it. But three? I feel like either someone is being careless and not wearing a hair net or someone is disgruntled. Whatever it may be I just wanted to put it out there for the employees and the location manager. If an act as such is deliberate and that can be traced back to the person who put it there and could come with criminal charges followed with the possibility of a lawsuit personal or against the company. That said I sincerely hope this was a rare instance and not a bad actor. Either way it makes me think twice about ordering from there again.
  • MS
    Michael Scott
    Nov 15, 2025
    1.0
    Sat there for 25 minutes waiting on a DoorDash order. Right as soon as I get tapped arrived at store, the customer says they're taking their sweet time. So I knew something was up. Then I tell the dude at the counter that I needed to pick up an order and said the name. He said, "It'll be a minute." Then got asked 3 different times what the name on the order was. I had to show them because they couldn't understand what I said. Finally, after 25 minutes of waiting, the last woman to ask me the name came over and said that it was picked up, and then cancelled, so a Dasher got free food, and I got screwed on the money, because I didn't deliver it. I hope the customer got his money back, including my tip, because my theory is, if I didn't deliver the food, I don't deserve a tip. He messaged me right when I was gonna call him asking what was going on. So I called him and told him what happened. I was pissed off and said, "So I wasted all that time waiting for nothing." He said, "Just wish I could find a way to give you a tip for waiting." I straight up told him, "Don't worry about it, I'm not pissed off at you. This happens a lot more than you think. I've always gotta wait somewhere." In all honesty, Papa John's or DoorDash should've gave me cash for waiting. But I'm used to waiting, so I don't dwell on stuff like that. And hell, if I would've got told that it had done got picked up, I would've been less pissed off. But 25 minutes? That's complete bs. I just hope the customer got his money back
  • RB
    Roger Billingsley
    Oct 29, 2025
    1.0
    Ordered a pizza and hour ago, just got from Doordash, I did not use Doordash to order. Pizza is cold. Experience was terrible. My ratings are looked at by a lot of people. Wake up Papa John's.

Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for Papa Johns Pizza in La Follette, TN?

Papa Johns Pizza is open every day from 11:00 AM to 11:00 PM. They maintain these hours even on holidays like December 24 and 31 but are closed on December 25.

Does Papa Johns Pizza offer delivery services?

Yes, Papa Johns Pizza in La Follette offers delivery services, including no-contact delivery for safety and convenience.