Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Dairy Queen Grill & Chill
2401 Jacksboro Pike, La Follette, TN
37766-2908, United States
Hours
Reviews
3.9
589 reviews
5 stars
309
4 stars
111
3 stars
60
2 stars
33
1 star
76
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, particularly the ice cream and Blizzards, but there were complaints about food being cold, poorly prepared, or not meeting expectations.
Service Issues
Many reviews highlighted poor customer service experiences, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted that the restaurant was not clean, with reports of dirty dining areas and unsanitary conditions.
Pricing Concerns
Customers expressed dissatisfaction with high prices relative to portion sizes and quality, feeling that they did not receive good value for their money.
Staff Performance
While some staff members received praise for their friendliness and hard work, others were criticized for lack of professionalism and poor communication.
- ARAshley RoseNov 8, 20253.0Cost to much.
- RPRollin PuggyNov 2, 20255.0Good fresh food nice workers and clean building
- BMBrittany MarlowSep 6, 20251.0My ice cream had a hair in it and melted and I told the little girl at the door and she tried to argue and blew at me. So disrespectful. Will not come back if you keep employees like that
- CTChris TreadwaySep 2, 20255.0Great food great service prices are a bit steep compared to other places in the area
- FHFrankie HoskinsAug 5, 20255.0The food was great!!!
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburger®, shakes & malts, and DQCakes.com products.
What are the regular opening hours of Dairy Queen Grill & Chill?
The restaurant is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday; on Friday and Saturday, it is open from 10:00 AM to 10:30 PM.
Does Dairy Queen Grill & Chill have special holiday hours?
Yes, on December 24th it is open from 6:00 AM to 3:00 PM, and it is closed on December 25th.
Is there a drive-thru option available at Dairy Queen Grill & Chill?
Yes, the restaurant offers a drive-thru service for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it is family-friendly, offers booster seats, high chairs, wheelchair accessibility, and has restrooms available.
Can I place an order online or via a mobile app for Dairy Queen Grill & Chill?
Yes, you can order online through their website and download their app for exclusive deals and mobile ordering and rewards.
Does Dairy Queen Grill & Chill provide free WiFi and seating options?
Yes, the restaurant offers free WiFi, indoor seating, and outdoor seating.
What nearby places can I visit before or after enjoying Dairy Queen Grill & Chill?
Nearby you can visit Family Dollar for discount shopping, Ninja Hibachi Express for Japanese cuisine, and Weigel's for convenience and groceries.
Are there other fast food or dining options near Dairy Queen Grill & Chill?
Yes, near Dairy Queen there are other fast food restaurants like Krystal, KFC, Subway, and Arby's for diverse dining choices.
Where can I find banking or financial services close to Dairy Queen Grill & Chill?
First National Bank of Oneida and Regions Bank are located nearby for your banking and financial service needs.