Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported long wait times, incorrect orders, and rude staff interactions.
Food Quality
Many reviews mentioned cold, stale, or poorly prepared food, with specific complaints about fries and burgers.
Cleanliness
Several customers noted dirty dining areas and unsanitary conditions, including issues with the bathrooms.
Staff Behavior
Feedback highlighted a lack of professionalism among staff, with some employees being described as rude or dismissive.
Positive Experiences
A few customers praised specific employees for excellent service and noted that some food items were enjoyable.
TT
Terry Trussell
Nov 13, 2025
4.0
They screwed up order. They fixed the problem to my satisfaction.
AD
Andrea Drescher
Nov 2, 2025
3.0
Stopped while traveling the food was not good. The employees must have been on something cause you could barely get them to understand anything.. had to wait 15 for our food and it was cold...
AJ
Alexis Jones
Nov 1, 2025
1.0
We pulled up to drive thru and our cashier was unbelievably rude to us. He even said when we tried to order a burger “You can’t say it like that” we also heard yelling on the speaker when trying to order. We had to yell so they could hear our order and they didn’t even apologize. So then when we tried to order a potato and they told us it would take an HOUR, so we just got nuggets. It took thirty minutes to get our food. The burgers didn’t have what we asked for at all and they were even COLD and the fries were so old and they looked like they were cooked days ago. I would definitely not recommend this establishment to eat it was a horrible experience.
JM
Jeremiah Maples
Oct 31, 2025
5.0
The whole team were super friendly to our family! Hats off to the whole team for going above and beyond to take care of us!
AS
Aliana Sanchez
Oct 19, 2025
1.0
Atmosphere was really brain dead. Barely got acknowledged or a response from any of the employees. You could see from the waiting line an employee at the back vaping and grabbing the fries with his bare hands. Another employee was really short with me and did not give me the correct order. Waited over 20 minutes for my food. Overall terrible service and food quality.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Kodak, TN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Kodak, TN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (865) 999-7260.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Kodak Wendy’s serve breakfast?
Yes, this Wendy’s location in Kodak, TN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's in Kodak, TN?
Wendy's in Kodak, TN is open daily from 6:30 AM until 1:00 AM, including the drive-through.
Does this Wendy's location offer drive-through service?
Yes, the Kodak Wendy's has a drive-through open every day from 6:30 AM to 1:00 AM.
Is breakfast served at the Kodak Wendy's?
Yes, this location serves breakfast, including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy’s delivery in the Kodak area?
Delivery availability can be checked via the Wendy's app or website by entering your delivery address. This location supports delivery where available.
What payment options are accepted at Wendy's Kodak?
Payments accepted include American Express, Cash, Discover, MasterCard, and Visa.
How can I contact the Kodak Wendy's for feedback or questions?
You can call (865) 999-7260, reach out via Wendy's Contact page or Live Chat, call 888-624-8140, or fill out the Wendy’s Customer Satisfaction Survey with your receipt details.
Where can I find Wendy's menu and nutritional information?
Menu and nutrition details are available on Wendy's website and mobile app, and in-restaurant posters; nutrition info updates as you customize your order.
Which restaurants are located near Wendy's Kodak?
Nearby dining options include Buddy's Bar-B-Q, Red Box Hibachi - Kodak, Checkers at 3423 Windfield Dunn Parkway, Baskin-Robbins, SUBWAY, Krystal, and Flapjack's Pancake Cabin.
What nearby accommodations are available for visitors to Kodak Wendy's?
Hotels near Wendy's include Days Inn Kodak, Days Inn by Wyndham Kodak Sevierville Interstate Smokey Mountain, Best Western Sevierville/Kodak Inn, and Bluegreen Vacations Unlimited.
Are there any local attractions near Wendy's in Kodak that customers might visit?
Guests might enjoy nearby Great Smoky Mountains Tennessee or visit Bristol Motor Speedway during their trip to the area.