McDonald's

3.5
3161 reviews
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Business Details

139 E Dumplin Valley Rd, Kodak, TN
37764, United States
(865) 933-8801
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
139 E Dumplin Valley Rd, Kodak, TN
37764, United States

Hours

Reviews

3.5
3,161 reviews
5 stars
1,102
4 stars
725
3 stars
571
2 stars
241
1 star
522

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned issues with food quality, such as cold fries, incorrect items, and unsanitary conditions.

Cleanliness

The dining area was often described as dirty, with complaints about unclean tables and overall lack of maintenance.

Staff Attitude

While some customers praised individual staff members for their friendliness, many others reported negative experiences with staff attitudes and management.

Operational Issues

Customers noted frequent operational problems, including broken kiosks, unresponsive service, and poor management oversight.
  • JD
    Joe Dixon
    1 day ago
    1.0
    Please don't go here. This is the slowest fast food I've ever had the displeasure of ordering. I had a 25 minute wait from order to food. Then, I had the worst McDonald's meal I've ever eaten. Your life will be worse for stopping here.
  • LD
    Lisa Delozier
    1 day ago
    1.0
    If i walk in McDonald’s steel something they send me to jail. Today my change was short because they claim they haven't had pennies in months stopped making them few weeks ago however they claimed corporate had not supplied them pennies in 5 months. So with that said they stole my penny from me. These businesses need to adjust their menu and registers so not to steel from their customers. The-tables were dirty all the help in the back no front help. Scrubbing the inside seating area floor with Clorox. The smell burned my eyes. Other customers upset also the service was horrible.
  • DU
    Dale Upton
    2 days ago
    4.0
    The food was good, the service was good, but two of the works had long stringey hair and was not in a hair net. Atmosphere was great.
  • JG
    Jackson Ghent
    Nov 13, 2025
    1.0
    Im just picking up a doordash order but they’re unorganized. The place is disgusting and workers are unprofessional. Place needs new management and should probably just shutdown until renovations are in order used to be a decent place to go now its a dump.
  • SM
    Stone Mount
    Oct 27, 2025
    1.0
    The staff doesn't care flat out. The food was wrong not only did they not fix it they acted like im the problem after they messed my food up these people dont want to work do not waste your money its a blow by location they think because they are off the exit they do not expect repeat customers so the locals are the ones who suffer because THE STAFF DOES NOT CARE
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 139 E Dumplin Valley Rd, Kodak, TN?

McDonald's at 139 E Dumplin Valley Rd, Kodak, TN is open daily from 4:30 AM to 11:00 PM.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru available from 4:30 AM to 1:00 AM every day.