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Wendy's

3.6
(329 reviews)

Business Details

(865) 246-6585

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7535 Mountain Grove Dr., Knoxville, TN
37920, United States

Hours

Monday6:30 AM - 1:00 AM
Tuesday6:30 AM - 1:00 AM
Wednesday6:30 AM - 1:00 AM
Thursday6:30 AM - 1:00 AM
Friday6:30 AM - 1:00 AM
Saturday6:30 AM - 1:00 AM
Sunday6:30 AM - 1:00 AM

Reviews

3.6
329 reviews
5 stars
150
4 stars
52
3 stars
33
2 stars
21
1 star
73
  • RC
    ROGER CHILDRESS
    Apr 3, 2026
    4.0
    Fast food is fast food
  • JS
    Jennifer Stone
    Mar 8, 2026
    5.0
    Awesome!!!! Everyone is great. Especially J!
  • TT
    Tay
    Feb 22, 2026
    1.0
    Over a 30 min wait in the drive thru and not more than 4 people have been here at the same time. This is absolutely ridiculous. Apparently the system shut down and now im late for work just bc yall can't keep ur ducks in a row. Fix the system and stop pulling cars up bc you can't keep your time down.
  • SS
    spirit8929
    Feb 15, 2026
    2.0
    While we were there we listened to two employees get into it about how orders are to be done. We would have left at that point but had already paid for our food. We started to pray over our food when the lady at the register decided to start cursing at her coworker. We picked our food up and went to the car to eat. We will not go back to this one in the future. Very bad management skills and poor customer skills.
  • KJ
    Kayla Jarmusz
    Feb 8, 2026
    1.0
    So I will start off by saying that the lady taking my order completely lacked customer service skills and was rude. What I wanted: 4 piece chicken tender combo, baked potato extra butter only, and a large strawberry lemonade with one more baked potato loaded with hot sauce for my coworker. So I start telling her my order. I say I want the 4 piece tender meal with sweet chili sauce. She asked me my drink and I said a large strawberry lemonade. She said they were out of lemonade. So I told her no drink just the tenders an a baked potato then. And before I could tell her what I wanted on my baked potato she asked if I wanted the combo? I said however you ring it up doesn’t matter to me, I just want it to be the chicken tenders and baked potato and no drink. Her immediate response was “come to the window.” It kind of rubbed me the wrong way because I didn’t even get to finish my order. But I thought maybe she was having trouble understanding me. So I pull up and the first thing she says is how much the total is. I told her that I didn’t even get to finish telling you my order. She immediately closes her window. Opens it back and asks what else I wanted. So I told her the chicken tenders and baked potato with extra butter. And she told me it comes with butter already. I proceed to explain how I would like extra. She said “like 2?” I said 4 would be great. And then I told her I wanted a loaded baked potato as well with hot sauce. She said “we don’t have loaded baked potatoes.” So I said the baked potato with cheese and bacon and butter sour cream. After that I don’t see her again. I guess she didn’t want to deal with me. A guy comes to the window and tells me they’re waiting on the 2nd baked potato with the cheese and chili. I said no, its cheese and bacon with butter and sour cream with hot sauce. He asks me to pull forward and I before I did, I said that I just wanted to make sure they heard about the hot sauce. He said he will make sure I get everything. So he brings out my food and I go back to work. Everything was correct besides there being zero hot sauce. 🤦‍♀️. I’ve never had a restaurant make me feel like such an inconenience before. Her customer service skills were horrible. His customer service skills were much better, but it sucks that I can especially ask for something a few times and it still not be in my order like I asked. This was in between the 1:05/1:20 pm times on 2/8/2026. Was my order that complicated?

Frequently Asked Questions About Wendy's

What are the drive-thru hours for Wendy's at 7535 Mountain Grove Dr., Knoxville, TN?

The drive-thru is open Monday to Wednesday and Friday to Sunday from 6:30 AM to 1:00 AM. On Thursdays, it closes earlier at 10:00 PM.

Does this Wendy's location serve breakfast?

Yes, the Wendy's at 7535 Mountain Grove Dr. serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.

Brand Certified Facts from Wendy's

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Certified April 12, 2026Yext Knowledge Graph
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