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Business Details
About
Ice Cream Shop
The return of the UT Creamery, founded in 1915, is a sweet moment. A new storefront ice cream shop and boutique in the UT Culinary Institute and Creamery, formerly the site of UT Visitors Center. This partnership is an outstanding example of how the Institute of Agriculture, the Herbert College of Agriculture, and the Rocky Top Institute of Retail program in the College of Education, Health and Human Sciences have collaborated to provide students with experiential learning.
Location
Hours
Monday12:00 PM - 7:00 PM
Tuesday12:00 PM - 7:00 PM
Wednesday12:00 PM - 7:00 PM
Thursday12:00 PM - 7:00 PM
Friday12:00 PM - 7:00 PM
Saturday12:00 PM - 7:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.