This profile is uncertified and using publicly sourced data
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Business Details
About
DinerIce Cream Shop
Transport yourself to a bygone era at The Diner at Twisters Shakes & Sundaes, a retro-inspired destination in Knoxville since 2018. Indulge in classic American diner fare, from hearty breakfast plates to satisfying lunch and dinner options. Complete your experience with their famous hand-scooped ice cream, featuring sundaes, banana splits, and a dazzling array of milkshakes. This charming diner promises a delightful escape and a taste of nostalgia for the whole family.
Location
The Diner at Twisters Shakes & Sundaes
5831 Washington Pike, Knoxville, TN
37918, United States
Hours
Monday7:00 AM - 9:00 PM
Tuesday7:00 AM - 9:00 PM
Wednesday7:00 AM - 9:00 PM
Thursday7:00 AM - 9:00 PM
Friday7:00 AM - 9:00 PM
Saturday7:00 AM - 9:00 PM
Sunday8:00 AM - 9:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.