This profile is uncertified and using publicly sourced data
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Business Details
About
Ice Cream ShopCookie ShopDessert Shop
Our distinctly delicious gourmet cookies are handcrafted in small batches from our secret recipes using only the finest ingredients to insure your complete satisfaction. Some of our special recipes even include a splash of original Tennessee moonshine! (no worries, the alcohol burns off making it perfectly safe for kids and adults alike). Additionally, our creamy smooth, hand scooped ice cream is homemade right in our store utilizing a local dairy and the freshest ingredients to make it a truly premium ice cream. We are locally owned and operated.
Location
Moonshine Mountain Cookies & Ice Cream
5212 N Broadway St, Knoxville, TN
37918, United States
Hours
Monday11:00 AM - 8:00 PM
Tuesday11:00 AM - 8:00 PM
Wednesday11:00 AM - 8:00 PM
Thursday11:00 AM - 8:00 PM
Friday11:00 AM - 9:00 PM
Saturday11:00 AM - 9:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.