Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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I went through the drive through to pick up a late lunch. I pulled up to the far lane and waited for a cashier to take my order. No one answered. Meanwhile the other lane took 4 cars ahead of me. I drove around the store and honked my horn to notify them that the other lane did not get service since no one was responding over the intercom when I was repeated saying "Hello". If someone had responded, this review would not be necessary to warn their future customers. When the girl finally came on she informed me that I was being disrespectful and would not take my order. I called the store, spoke to the manager and he said there was supposed to be a cashier for each drive through lane and they were short handed. I asked why he didn't put an out of order sign on the second lane so that customers would know they did not have enough staff for both lanes. Then he HUNG UP ON ME. No one took my order.. I never got any food. I will be reporting this up the chain to corporate offices.
LV
L V
Jan 28, 2026
1.0
For you all to charge $1 more for orange juice and then give me orange juice that was OBVIOUSLY watered down is criminal. I don’t care if it’s $1, I paid for a product I did not receive and it tasted disgusting. You are lucky I didn’t notice when I still had time to turn around and come back.
VP
Victorial Penson
Jan 25, 2026
1.0
Management had the worst attitude I have experience in a very long time. From the time I ordered my food until it was handed to me. I was informed by the person at the window the employee that was talking to me like that was the general manager. Absolutely unacceptable I work hard for my money and I spend it with your company just to be treated so badly. don't expect crew to act with great customer service if the general manager is absolutely horrible.
DW
Douglas Walsh
Jan 22, 2026
1.0
If it says you open at 5:30am, why is it 6am and you still aren’t open?
What are the regular operating hours for McDonald's at 7134 Oak Ridge Hwy, Knoxville?
McDonald's is open daily from 5:30 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM.
What are the drive-through hours for this McDonald's location?
The drive-through is open daily from 5:30 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM and closes at 11:00 PM.
Can I order delivery from this McDonald's and what are the delivery hours?
Yes, delivery is available daily from 6:00 AM to 10:30 PM.
What types of pickup and delivery services does McDonald's offer here?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment options can I use at this McDonald's location?
You can pay with American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's has a drive-thru available for customer convenience.
Where can I download the McDonald's app for easier ordering?
You can download the McDonald's app for iOS from the Apple App Store or for Android from the Google Play Store using the provided links.
What nearby places can I visit before or after dining at McDonald's on Oak Ridge Hwy?
Nearby, you can visit Tacos Yoyo for tacos and smoothies, Shell gas station for fuel, and Grace Baptist Church for community events.
Are there any automotive services near this McDonald's location?
Yes, nearby automotive services include Werk Haus Auto Repair, Knoxville Speed Shop, and LYNCH Worx motorcycle dealer.
What healthcare options are available near McDonald's at 7134 Oak Ridge Hwy?
Nearby healthcare services include Tennova Primary Care, Kaneez Leonard-Bowden, MD, Jennifer Brumbach, FNP-BC, and Dr. Stanley Sisk, dentist.
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