Brand Certified
McDonald's
3.8(1067 reviews)
Certified by McDonald's • Apr 05, 2026
Business Details
9526 S Northshore Dr SW, Knoxville, TN
37921, United States
Certified by McDonald's • Apr 05, 2026
(865) 539-9600
Certified by McDonald's • Apr 05, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Apr 05, 2026
About
Certified by McDonald's • Apr 05, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Apr 05, 2026
Hours
Certified by McDonald's • Apr 05, 2026
Monday4:30 AM - 11:00 PM
Tuesday4:30 AM - 11:00 PM
Wednesday4:30 AM - 11:00 PM
Thursday4:30 AM - 11:00 PM
Friday4:30 AM - 11:00 PM
Saturday4:30 AM - 11:00 PM
Sunday4:30 AM - 11:00 PM
Reviews
3.8
1,067 reviews
5 stars
450
4 stars
242
3 stars
201
2 stars
66
1 star
108
- BBBrittany BowmanFeb 12, 20265.0I just have to shout out Trina at the S Northshore Dr McDonald’s in Knoxville. She is hands down the kindest, most thoughtful employee I have ever encountered anywhere. Every single time she brings out a curbside order, she’s smiling, upbeat, and genuinely warm — not the forced customer service smile, but the real deal. What really sets her apart is that she comes prepared. She carries condiments, straws, and utensils with her just in case something was missed. That level of care is rare. It shows she’s not just doing a job — she’s actually thinking about the customer experience. She consistently goes above and beyond to make people’s day better. In a world where everyone is rushing and stressed, Trina radiates kindness. She absolutely deserves recognition. McDonald’s is lucky to have her. Go Trina! Keep that beautiful heart. ❤️
- MDMegan DouglasFeb 5, 20265.0I places a mobile order and still had to pull up and wait. BUT the girl with the purple shirt and brown hair that brought my food out to me today 2.5.26 around 12:30 was the sweetest thing ever. She needs a raise immediately.
- CJC JonesJan 30, 20264.0This McDonald's is a happier drive-thru and very efficient which makes me think I don't mind stopping here. Thanks for keeping us fed on our way to work!!
- KSKaleb StylesJan 12, 20265.0Wish I could’ve gotten the manager’s name for this review but whoever was the manager for 1/12/26 at about 11AM deserves a raise. Excellent customer service, very nice person! Thank you all so much!
- JGJohnny GravesJan 10, 20265.0The lady at the register always goes above and beyond and is very friendly she definitely deserves a raise
Frequently Asked Questions About McDonald's
What are the regular operating hours of this McDonald's location in Knoxville, TN?
This McDonald's in Knoxville is open from 4:30 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:00 PM on Friday and Saturday.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open from 4:30 AM to 11:00 PM Monday through Thursday and Sunday, and extends until midnight on Friday and Saturday.
Can I get delivery from this McDonald's and what are the delivery hours?
Yes, delivery is available from 4:30 AM to 10:30 PM Monday through Thursday and Sunday, with extended hours until 11:30 PM on Friday and Saturday.
What online options are available for ordering from this McDonald's?
You can order using the McDonald's app available on iOS and Android, or use their online ordering links to get delivery or curbside pickup.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this location offers drive-thru service during its specified hours.
Are there any nearby places I can visit before or after dining at McDonald's?
Yes, nearby you can visit Massage Envy - Northshore Knoxville for a relaxing spa experience or Walgreens for pharmacy and convenience needs.
Is there a convenient place nearby to rent movies or games after eating at McDonald's?
Yes, Blockbuster and Redbox are nearby options where you can rent movies and games for entertainment.
If I need a locksmith service nearby McDonald's, where can I go?
KeyMe Locksmiths is a nearby locksmith service located close to this McDonald's.
Are there any health and medical services close to this McDonald's location?
Yes, ATI Physical Therapy, STAR Physical Therapy, and My Pet's Animal Hospital are nearby health and medical service providers.
Brand Certified Facts from McDonald's
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Certified April 05, 2026Yext Knowledge Graph
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