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McDonald's

3.1
(2461 reviews)

Business Details

322 Merchants Dr, Knoxville, TN
37912, United States
(865) 666-7150
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
322 Merchants Dr, Knoxville, TN
37912, United States

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews

3.1
2,461 reviews
5 stars
729
4 stars
426
3 stars
401
2 stars
220
1 star
685
  • MS
    Max Semick
    Apr 2, 2026
    5.0
    Very nice lady serving the counter called me and my coworker..Baby ..loved it…A gem…she was working hard too…need more folks like her…
  • JA
    Jasmine Ariwoola
    Mar 23, 2026
    1.0
    This restaurant needs to be shut down I ordered my food over an hr ago my food is still not here I'm tired of going through this so that means our drinks are going to be watered down and my daughter's food is going to be ice cold she done fell asleep because it's taking so long I want my food remade and a refund corporate your store is failing y'all need to figure out why this store takes so long to make good it's not called slow food it's called fast food
  • KS
    Kaleb Story
    Mar 17, 2026
    1.0
    I order 2 plain mcchickens. Ive been to the store twice. Even after i brought back the food they gave me 2 mcchickens again with lettuce and mayo and its not the same mcchickens because the first 2 had cheese. Wasted 30 min and either im late to work and waste gas or go hungry.
  • JW
    James Walling
    Mar 14, 2026
    1.0
    So I ordered online at 1:30 in the morning I drove to go get my food once I arrived none of the food was warm it was all cold and I went home to go trying to eat it figured out everything was cold nothing was warm or fresh woke up this morning to having food poisoning I do not recommend late night or overnight if you were trying to order McDonald's here during the day is great but the night employees between 11:00 and 6:00 they do not know how to do their job due to the fact I am always vomiting this morning as soon as I woke up
  • TB
    Tam Bou
    Mar 13, 2026
    1.0
    There was so much arguing coming from the employees in this restaurant. I was with 10 other people from Wisconsin. This restaurant had dirty tables and dirty floors at 1pm when we entered. I would really like t to speak to the manager of this location. There needs to be some serious intervention. How can you allow the employees to yell in the work area. The gentleman that was taking our orders didn't stay and finish the line of people s order. He left after 2 customers, walked to the back to continue arguing. Then other employees joined in yelling. It was very uncomfortable eating here.

Frequently Asked Questions About McDonald's

What are the operating hours at McDonald's located at 322 Merchants Dr, Knoxville?

McDonald's at 322 Merchants Dr, Knoxville, is open 24 hours every day of the week.

Does this McDonald's offer drive-thru service?

Yes, this McDonald's offers drive-thru service 24/7.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
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