Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
This Wendy's location is permanently closed.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,701 reviews
5 stars
616
4 stars
369
3 stars
272
2 stars
114
1 star
330
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders and missing items, leading to frustration.
Customer Service
Many reviews highlighted rude staff and poor management, contributing to a negative dining experience.
Food Quality
Inconsistent food quality was noted, with complaints about cold, stale, or poorly prepared items.
Long Wait Times
Customers frequently experienced long wait times in both the drive-thru and inside the restaurant.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, affecting overall customer satisfaction.
- ERElizabeth ReynoldsDec 17, 20253.0Food is typically good. But last 2 times I've had some issues. Order bacon fries w/extra bacon. Got no bacon. My buns were extremely stale on my burger.
- FFFriedaDec 3, 20251.0Twice my 95 yro mom and I got the $8.00 meal deal. It the worst burgers we ever had. One bite and threw them in the trash. Burger meat hard as a rock and had a funny taste. Lettuce was slimy. Sucked !
- NBNathan BakerOct 27, 20251.0Worst Wendy's experience ever! My whole order was wrong plus they lost my receipt and couldn't give me what I originally ordered after waiting 20 minutes for my food!
- KKKay KirbyOct 18, 20253.0Cashier did not look like she was in a good mood. She didn't smile, appeared as if she annoyed and just didn't want to be there. I got my food fast and it was good.
- LBLizz BrownOct 7, 20251.0This Wendy’s always sucks after 9. It’s one of the only places open when I get off of work. I went and spent $30 on absolute crap. The lady at the window was super sweet but the guys seemed drugged out and like they were stressing her out. They forgot half of our order, our fries were cold and dry, they didn’t put half of the stuff on our burger or chicken sandwich. My fiancé’s fries weren’t even cooked! They were raw thawed out fries. I’m glad I didn’t give those to my kids cause it could make anyone sick. I ordered a spicy chicken sandwich and they gave me a regular one. They forgot the nuggets from the biggie bag. They mess up almost every single time I go to that location and the night staff always seems like they’re tweaking back in the kitchen. If you have the option to go to another restaurant or location, you should.
Frequently Asked Questions About Wendy's - Closed
Is Broadway Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-through at Wendy's on Broadway N.E., Knoxville?
The drive-through at Wendy's on Broadway N.E. in Knoxville is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's location in Knoxville, TN serves breakfast, including combos and classic sandwiches.
Is delivery available at Wendy's on Broadway in Knoxville?
To check delivery availability at this location, use the Wendy's app or visit order.wendys.com and enter your delivery address.
What payment options are accepted at Wendy's on Broadway, Knoxville?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa at this location.
How can I contact Wendy's Broadway location for feedback or questions?
You can call Wendy's directly at (865) 999-4633 or reach their Customer Care team via their Contact page or live chat.
Where can I view Wendy's menu and pricing for the Knoxville Broadway location?
Menu and pricing can be viewed on https://order.wendys.com or the Wendy's mobile app after selecting this location.
Are there nearby fast food options other than Wendy's on Broadway in Knoxville?
Yes, there are other nearby fast food restaurants including KFC, McDonald's, and Subway, perfect for exploring different meal options.
Which banks are located near Wendy's on Broadway in Knoxville?
Nearby banks include Home Federal Bank, First Tennessee Bank, and First Horizon Bank, useful if you need banking services during your visit.
Are there any local attractions near Wendy's on Broadway for visitors to check out?
Visitors might enjoy nearby places like the Knox County Public Library - North Knoxville for a relaxing visit before or after dining.
Can customers use Wendy's mobile app to order food for pickup or delivery at this location?
Yes, customers can use the Wendy's mobile app for ordering food for pickup or delivery at this location, supporting convenient service options.