Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
I went thru 5the dt but i always get no mayo they were quick my special order was correct and the food was fresh dt emplpyee was courteous
DC
Daniel Cain
Jan 22, 2026
3.0
I had a good visit but that was all I could say. Nothing special.
KH
Kelly Hartweg
Jan 19, 2026
1.0
Only one in line and have been waiting 20 min for a door dash order. Door dash is telling me to unassign at this point...
J1
Jameo 1959
Jan 11, 2026
5.0
By far my favorite Wendy's , the service has always been fast & great . The staff are all very friendly & gracious to customers
BW
Brandon WEEKS (Diego Weeks)
Jan 8, 2026
2.0
They are not respectful here and they Will let ur food get cold by the time they hand it to you and they will argue with you saying it is hot and all that and thats BS u know
What are the regular operating hours for Wendy's at 400 Merchants Dr. N.W., Knoxville?
Wendy's at 400 Merchants Dr. N.W. is open daily from 6:30 AM to 2:00 AM.
Does this Wendy's location offer a drive-thru service?
Yes, the Wendy's at this location offers drive-thru service with the same hours as the restaurant, from 6:30 AM to 2:00 AM daily.
Can I get breakfast at the Wendy's on 400 Merchants Dr. N.W., Knoxville?
Yes, this Wendy's serves breakfast, including a selection of combos, sandwiches, coffee, and sides.
Is delivery available from this Wendy's location?
Delivery availability varies by area. Use the Wendy's app or visit order.wendys.com and enter your delivery address to check if delivery is available near you.
What forms of payment does Wendy's on 400 Merchants Dr. N.W. accept?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
How can I provide feedback or contact the Wendy's at 400 Merchants Dr. N.W.?
You can contact the restaurant directly at (865) 246-6777, reach the Customer Care team via their website's contact page or live chat, call 888-624-8140, or fill out Wendy's Customer Satisfaction Survey online.
Where can I find the menu and nutrition information for this Wendy's?
Menu pricing and nutrition information are available on order.wendys.com or through the Wendy's mobile app by selecting this location.
Are there any hotels near Wendy's at 400 Merchants Dr. N.W. where visitors can stay?
Yes, nearby hotels include Super 8 by Wyndham Knoxville Downtown Area and Super 8-Knoxville North, convenient for guests visiting the area and planning to dine at Wendy's.
What other fast food options are near this Wendy's location?
Nearby fast food alternatives include Burger King, McDonald's, Taco Bell, and Domino's Pizza, offering a variety of dining choices close to Wendy's.
Are there any recreational or entertainment places near Wendy's on 400 Merchants Dr. N.W.?
Yes, nearby recreational spots include Cool Cat Billiards and Cafe, and Peyton's Place (a bar, pool billiards, and golf course), perfect for visitors looking to relax before or after dining.
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